The Hope Group, A SunSource Company, is New England’s leading provider of fluid power and motion control solutions for original equipment manufacturers (OEMs) and MROs. The Hope Group has over 100,000 square feet of warehousing, fabrication, and administration facilities to complement its manufacturing capacity. We’re more than a parts distributor. Our customers rely on us to help identify and solve the efficiency and productivity challenges they face. www.thehopegroup.com
JOB SUMMARY
Perform various duties required to support the purchasing department as well as a variety of duties involved with purchasing, expediting, inventory control, credits and returns, database maintenance and delivery requirements, following standard established methods, procedures, practices and policies.
ESSENTIAL FUNCTIONS
Analyze available data and reports regarding buying practices and procedures, volume discounts, special deals and establish blanket purchases. Responsible for buying major franchised lines and non-franchised lines, special items and upstream buys. Enter orders on vendor "on line" systems such as TOPS & PH Connect.
Work with vendors, accounting and warehouse to resolve discrepancies such as pricing, quantity issues and lead times. Assist in clearing vendor debits and credits.
Using CARS, review, process and disposition discrepant material requests. Work with vendors to arrange returns for incorrect shipments, defective material or annual returns. Create vendor returns and debits as needed.
Using CARS, review, process and disposition customer credit request such as wrong quantity, wrong part and defective material. Assist in the processing of customer credits, reviewing requests to determine if inventory should be affected. Create vendor returns and debits as needed.
Make recommendations to management relative to changes or enhancements needed to improve inventory control and/or maximize efficiency and service levels.
Assist with high profile customers who request weekly or monthly expedite reports to be analyzed. Using a variety of Tribute reports, review requests and respond to customer expediting inquiries.
Maintain purchase orders, blanket and inventory agreement in electronic folders.
Participate in weekly continuous improvement meeting to identify and resolve incidents. Support The Hope Group Business Management System [BMS] procedures and work instructions by following established processes and supporting their continual improvement.
Perform other similar or related duties as instructed or directed.