Developer Relations Manager - Midnight

Who are we?

IOHK, is a technology company focused on Blockchain research and development. We are renowned for our scientific approach to blockchain development, emphasizing peer-reviewed research and formal methods to ensure security, scalability, and sustainability. Our projects include decentralized finance (DeFi), governance, and identity management, aiming to advance the capabilities and adoption of blockchain technology globally.

We invest in the unknown, applying our curiosity and desire for positive change to everything we do. By fueling creativity, innovation, and progress within our teams, our products and services are designed for people to be fearless, to be changemakers.

About Midnight:

IOG's Midnight Tribe is a business technology provider and core contributor to the Midnight Network, a blockchain platform for developing decentralized applications that safeguard personal and commercial data. The Midnight Network is the first blockchain to offer programmable data isolation by leveraging zero-knowledge (ZK) proofs to enable selective disclosure of what information is visible on-chain and is designed to help developers implement necessary business policies, such as meeting regulatory requirements.

What the role involves:

As the Developer Relations Manager at Midnight you’ll play a crucial role in building and nurturing the community of users of the next-generation blockchain platform focused on data protection. This role entails leading a team of developer relations engineers, who help developers design and build decentralized applications (DApps) on the Midnight blockchain. The ideal candidate will possess a blend of blockchain technical expertise, SW development skills, community engagement acumen, and mentoring prowess. Adept at coding and passionate about exploring new technologies, this individual will share their experience and knowledge with others to foster innovation. This role will report to the Head of Product.

We're developers and we love to code. We code so we can speak from practical experience and join the global conversation. You're going to be happiest on this team if you've lived the pain of pager duty and know the joy that comes from a beautiful green test suite. We're storytellers. We excite, engage, and empower our peers with stories of our own triumphs and failures in building. We're looking for compatriots with experience following their curiosity down the rabbit hole and bubbling back to the surface with treasure. We're active members of our communities. We coordinate meetups, attend conferences, and help developers realize their collective strength. Collaborative personalities can expect to thrive here.

We value unique perspectives, and we absolutely encourage applications from candidates with backgrounds and identities that add to our spectrum of experience.

Given the nature of the work, this is a remote position. We're a results-oriented team so our hours offer some flexibility. 

Main Goals

• Champion engagement and education for the developer community, helping them learn and build Midnight DApps and ecosystem elements
• Oversee and contribute to the production of engaging and impactful Midnight training content to explain these concepts to everyday users
• Establish a responsive developer support system, including technical support via various channels and access to developer evangelists
• Help drive awareness, activation, engagement, and retention among the developer community to grow and maintain a thriving Midnight ecosystem
• Channel the evolving needs of DApp developers into creative improvements for the Midnight platform and tools, ensuring excellent usability, continuous improvement, and ongoing responsiveness to our community

Market Awareness

• Study the marketplace to understand market players and trends, identify educational trends and needs, and select optimal delivery channels
• Create a roadmap outlining short- and long-term education plans, and align this with go-to-market strategy and developer community-building activities
• Identify certification goals for various types of training and identify and explore the opportunity for accreditation for educational courses
• Collaborate closely with the product, engineering, and marketing teams to ensure seamless communication and alignment

Content & Knowledge

• Oversee the creation of educational/training materials to create topic mastery for Midnight staff and external courses 
• Ensure the technical documentation is clear, concise, and comprehensive, covering all aspects necessary for developers to build and deploy DApps on the Midnight platform
• Continuously work with the product/tech teams to supplement your teaching knowledge and ensure your skills and content remain relevant

Education Execution 

• Design, coordinate, and administer external training with a regular cadence, as well as internal training at company events/workshops
• Select and master educational delivery channels and platforms, including professional training platforms (e.g., Udemy, Coursera), MOOC channels, or social media (e.g., YouTube, Podcasts, etc.)
• Regularly solicit developer feedback through surveys, user testing, and feedback forums to identify areas of improvement
• Organize and participate in face-to-face events, such as meetups, hackathons, and conferences, to facilitate knowledge sharing and relationship building

Team

• Hire, train, motivate, mentor, and lead a growing team of developer relations engineers

Leadership

As leaders, it is our responsibility to motivate, develop, and progress our fellow team members. There is a need to communicate openly with all members of your team, address any issues head-on, and not shy away from difficult conversations. Empowering your team to provide the best results by organizing clear processes and coordinating team efforts should be your top priority. Please read our  Leadership at IO Global for more information on your duties and responsibilities as a leader at IOG.

Requirements

Who you are:

• Tech Skills: A polyglot engineer with broad knowledge of diverse dev environments and experience writing SDKs, client libraries, or other dev tools, both in traditional tech and blockchain
• Communications: Possesses professional empathy and excellent interpersonal skills to communicate effectively and relate to others in written and verbal forms, able to establish cross-team relationships
• Collaborative: Persuasive and skilled in lobbying and driving consensus, with an analytical and data-driven approach to building/nurturing communities
• Results-Oriented: Delivers measurable results, turning abstract concepts into tangible outcomes
• Servant Leadership: Possesses a servant leader mindset that prioritizes the growth and well-being of team members, empowering them to perform at their best and creating a culture of trust, collaboration, and accountability
• Experience: over 10 years in developers relations, at least 3 in leadership roles
• Project management: Plan, coordinate, communicate, and manage projects and deliverables across multiple areas, and maintain strong stakeholder relationships, both internal and external

Are you an IOGer?

Do you find yourself questioning the status quo? Do you tinker with ideas and long to turn those ideas into solutions? Are you able to spark thoughtful debates, bringing out the inquisitiveness in others? Does the promise of continuously growing excite you? Then get ready to reimagine everything you thought wasn’t possible because that’s what it means to be an IOGer - we don’t set limits, we break them. 

Benefits

• Remote work
• Laptop reimbursement
• New starter package to buy hardware essentials (headphones, monitor, etc)
• Learning & Development opportunities
• Competitive PTO 

At IOG, we value diversity and always treat all employees and job applicants based on merit, qualifications, competence, and talent. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Last updated on Aug 23, 2024