JOB DUTIES & RESPONSIBILITIES:
Fluent English and any additional Language skills – German, Polish, Italian or French
• Conducts audits without supervision using client data to identify errors and recover revenue
• Produces claims
• Updates claims management system
• Builds relationships with vendors
• Shares best practices
• Proficient with core ERP systems and able to learn how to effectively navigate and utilize new systems
• Good understanding and knowledge of AR, AP and procurement functions
• Proficient with Microsoft Office programs including Excel, Access, and PowerPoint (able to create pivot tables, queries, etc)
• Audits beyond specific tools/reports by applying audit experience and a wide variety of claim approaches
• Analyzes and assesses problems regarding client’s claims procedure and business operations based on appropriate audit
concepts.
• Performs quality control audits behind less experienced auditors
• Provides training of less experienced auditors and staff
• Reviews contracts, agreements, paperwork and electronic documents
• Builds relationships with clients
• Provides senior level input/research on claims challenged by client
• Develops new audit concepts for increased revenues
• Assists in client reporting
REQUIRED WORK EXPERIENCE:
▪ Strong background in accounting systems with an emphasis on Accounts Payable.
▪ Solid background in understanding and assessing operational processes and internal controls, including defining practical
recommendations for improvement.
▪ Experience of Managing a team
FUNCTIONAL COMPETENCIES:
Domain/Industry Knowledge & Focus
• Broad understanding of recovery audit concepts
• Basic awareness of broader industry
• Well-developed understanding of commercial recovery productivity
• Deeper knowledge in specific claim concepts
• Familiar with recovery audit priorities for assigned customers
Data Analysis
• Presents to the client complex data in a clear and compelling manner (commercial only)
• Undertakes structured analysis with complex information (retail only)
Problem identification & Resolution
• Proactively researches and establishes procedures for problem resolution
• Finds creative solutions to ongoing challenges
Claim Production & Quality
• Leverages experience to go beyond standard tools for audits and claims
• Identifies audit efficiencies
• Identifies ways to improve audit process and procedures more broadly than related to own tasks
Client & Supplier Management
• Has regular contact with suppliers (commercial only) and internal stakeholders (retail only) to develop/explore variety of claim
support and topics
BEHAVIORAL COMPETENCIES:
THINKING
Maintains a Client Focus
• Understands client’s business, needs and requirements
• Takes personal responsibility for client issues
• Communicates with clients and vendors in professional and responsive manner
• Takes action in the best interest of client, vendor, and PRGX
RELATING
Communicates with Impact
• Communicates in a confident manner and makes a positive impression
• Encourages and listens to input from others
• Influences through one well-developed style
• Can read the audience and adapt communication to audience needs
• Openly and proactively communicates to others
SELF-MANAGING
Displays Emotional Intelligence
• Remains calm and composed in challenging situations
• Works effectively under pressure and rises to challenge
• Recovers quickly from setbacks without losing momentum
• Easily and quickly adapts to changing priorities or situations
• Aware of the impact of their own emotions and reactions on others, and works at managing their emotions accordingly
• Considers the perspective of others when conflicts arise
Organizes & Prioritizes
• Organizes info & resources to complete tasks & projects
• Identifies order of steps to successfully complete a project
• Handles multiple demands and priorities with little direction
• Prioritizes work according to relative urgency & importance
• Adapts plans when circumstances change
Takes Initiative
• Organizes info & resources to complete tasks & projects
• Identifies order of steps to successfully complete a project
• Handles multiple demands and priorities with little direction
• Prioritizes work according to relative urgency & importance
• Adapts plans when circumstances change
ACHIEVING
Drives for Results
• Persistent in overcoming challenges with minimal support
• Completes projects with little support or direction
• Strives to exceed own and team's goals
• Demonstrates stamina, energy and focus over extended periods
Manages Execution
• Leverages assigned resources
• Clarifies responsibilities for individuals on projects
• Supports junior level staff
• Coordinates work efforts with colleagues
• Recommends resources needed to complete projects
Provides Direction
• Provides direction to junior level staff on how to complete tasks
• Defines clear performance standards for assigned tasks/projects
• Helps others understand how work supports project goals
WORKING CONDITIONS:
• Benefits include Medical and Dental Schemes, Pension Scheme, Life Cover, Income Protection, 25 days holiday plus Bank
Holidays, On-Line Learning Portal, Employee Assistance Programme, Subsidised Gym Membership, Eye Care, Cycle to Work
Scheme, Enhanced Maternity and Paternity Pay
(Remote) Working from home with some travel.
•Last updated on Dec 4, 2024
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