Medicare Sales Agent

You will become a subject expert on presenting, promoting and marketing our programs to all interested; including individuals, groups, community organizations, healthcare professionals etc.

To cultivates and maintain collaborative relationships with contracted providers and primary care site partners.

Perform all enrollment related activities, such as identifying potential prospects, screening leads to ensure eligibility requirements, setting appointments, explaining the program, completing enrollment applications, submitting enrollments to CCA.

Develop a resource map of assigned territory, such as community-based organizations, elder service agencies, elderly and disabled housing, food pantries, churches etc.; cultivates relationships with them and identifies potential collaboration efforts.

Plan and implement territory monthly action plan and consistently meet and or exceed enrollment and outreach targets.

Attend and assist with the planning of educational, outreach and other health related events.

Coordinate and interact with various roles within CCA, its primary care partners to ensure customer requests, questions and issues are handled appropriately and in a timely manner.

Assure compliance and adherence with Medicare & Medicaid enrollment and marketing policies and procedures.

Offers recommendations and suggestions for improvements in office, enrollments, marketing practices etc. to enhance service delivery and customer satisfaction.

Requirements:

Associate’s Degree or equivalent experience

3 years of experience required

Must currently have the Michigan Individual Health Insurance Producer License

Multiple language proficiency is highly desired

Thorough knowledge of Medicare & Medicaid services, marketing, enrollment policies and guidelines.

Experience in sales, marketing and customer service preferred. Experience working with elders and disabled individuals.

Knowledge of healthcare systems/services and/or experience with community organizations, social services and public resources.

Last updated on Jun 6, 2023