Quality Manager

IMI plc
We are a global specialist engineering company that creates breakthrough solutions. We are curious and like to solve problems, partnering with our customers to solve the demands of today and prepare for the challenges of tomorrow. We embrace innovation and care about outcomes that are good for business, everyday life and making a better world – creating lasting impact for everyone.

We design, build and service highly engineered products in fluid and motion control applications. We focus on five market sectors: Industrial Automation, Process Automation, Climate Control, Life Science and Fluid Control, and Transport.

Our partnership approach breaks through problems and reduces complexity. We don’t invent in isolation – we collaborate with our customers. We listen closely and we think differently, creating space for diverse minds to innovate. We are working together to make businesses safer, more sustainable and more productive.

 

Role Overview:

The Quality Manager, located in University Park, Illinois, and reporting to the General Manager, plays a crucial role in integrating quality into every aspect of the organization's processes. This position demands a blend of leadership and hands-on involvement in quality assurance, change management, and continuous process improvement. The Quality Manager is responsible for leading the development and implementation of comprehensive quality management systems, aligning with ISO 9001 and TS16949 standards, and ensuring adherence to company standards through regular quality audits. This role extends to developing quality procedures and policies, managing, and training the Quality department, and interfacing effectively with customers and suppliers to address quality-related issues.

Work Environment: University Park, IL Onsite

Key Responsibilities:

• Report to top management on the performance of the quality management system, related company metrics, and any needs for improvement.
• Serve as the ISO management representative for ISO 9001 and TS16949 for the manufacturing operation. Develop and implement systems, procedures, and work instructions to support the Company Management System and other systematic processes.
• Coordinate and ensure the administration of all aspects of the Quality programs for the operation including production support, inspection, deviation process, calibration, and warranty returns. Responsible for establishing policies and procedures to ensure that product quality will meet and/or exceed internal and external customer needs and expectations, while achieving operational excellence and variation reductions
• Manage the activities of all members of the Quality department providing training, assistance, and backup as necessary for the following:

1. Corrective action investigations (i.e., 8D,3C,A3) and reporting for both customer complaints and supplier issues.
2. Inspection activities, including first article reports and PPAP
3. Return material authorizations (RMAs) and warranty processing.
4. Evaluation and disposition of non-conforming material rejections.
5. Initiating and implementing change requests for applicable process and documentation updates.

• Responsible to ensure that customer requirements are addressed through participation in APQP and other new product development related activities, including control plan review, setting quality objectives and related training, corrective and preventive actions, product design and development.
• Analyze reports and data in support of in-house process improvements, corrections, and corrective actions as a means of continual improvement.
• Organize and maintain the Internal Audit process, including the selection and training of auditors.
• Facilitate meetings and lead the efforts for the Quality department’s daily meetings.  Report monthly Quality metric performance including planned actions for continuous improvement against metric goals.
• Interface directly and conduct technical conversations with both customers and suppliers on quality related issues including reporting, problem analysis and system audits.
• Maintain frequent contact with employees and departments to promote customer focus and achievement of business objectives.
• Administer layered audit program.
• Promote safety and drive participation in safety program.
• Other duties as assigned.

Critical Competencies for Success:

• Bachelor’s degree in engineering or a related field, with an MBA being a plus.
• At least 10 years of experience in Manufacturing and/or Quality 3-5 years in leadership.
• Proficiency in Microsoft Office and familiarity with Minitab, Visio, and SharePoint.
• ISO 9001 and ISO/TS 16949 Lead Auditor certification; AIAG Core Tools certification.
• Excellent problem-solving skills with strong pneumatic experience.
• Ability to manage multiple tasks in a dynamic environment.
• Strong leadership skills, capable of leading a team and operating independently.
• High level of integrity and professionalism in handling sensitive information.
• Excellent communication skills, both written and oral.
• Electric and hydraulic experience is a plus.

What IMI can offer you:
At IMI, one of our top priorities is to create an inclusive culture of health. We strive to remove barriers to care (whether that be physical or financial) and in doing so, we offer choice for all your health and wellbeing needs. 

See below for a general overview of our amazing perks and benefits:

• Multiple health plans to choose from: HMO, PPO, and High Deductible Health Plans with a low-cost share
• Full suite of voluntary benefits to tap into, including but not limited to: Pet insurance, critical illness insurance, concierge services, legal insurance, commuter benefits (if applicable), and home & auto insurance.
• Employer contribution for Health Savings Account, and in many cases free virtual telemedicine, and teletherapy.
• Best-in-class 401K plan with zero vesting and up to 6% contribution matching.
• Mental Health and wellness programs to support you and your family.
• Short & long-term disability as well as basic life insurance at 2x your basic salary at no cost to the employee.
• Free financial advisors, webinars, and classes through Charles Schwab.
• Annual Employee Stock Purchase Plan with option to purchase IMI shares at a reduced employee only price - no opportunity to lose, only to profit or refund your investment 100%

**Benefits plans change year over year, but we have guiding principles in place to ensure our employees have the tools and resources available to stay connected and up to date**

Health & Safety

The physical demands described within the Key Duties & Responsibilities section of this job description are required to perform the essential functions of this position.  Reasonable accommodations may be made for individuals with disabilities.  Please contact your local HR representative to discuss the specific Work Conditions and Physical Requirements of this role.  

Health, Safety, and Environmental Duties – At IMI we are all personally committed to protecting our people, minimizing our impact to the environment, the communities we operate in and our company. All members of our workforce have the duty to ensure the health, safety and welfare of themselves, others, and the environment. Every employee is expected to follow all HSE operating procedures, also to challenge any observed behaviors or unsafe acts.

Code of Ethics

IMI requires the highest standard of ethics in all business dealings, particularly with customers, suppliers, advisors, employees, and the authorities. In accordance with the IMI Way: Our Code of Responsible Business.

Changes to This Job Description

IMI may amend this job description in whole or part at any time.

IMI is an equal opportunity employer. Qualified applicants will be considered without regard to age, race, creed, color, national origin, ancestry, marital status, affectional or sexual orientation, gender identity or expression, disability, nationality, sex, or veteran status.

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Last updated on Sep 4, 2024