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Scientific - Technician - Biomedical (Entry Level)

$57k+
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Full-time
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Title:                Scientific - Technician - Biomedical (Entry Level)
Location:         Westborough, MA 01581
Duration:         0-12+ Months (Temp to Engage)
Work Hours:    2nd Shift - 2pm - 10:30pm (Monday to Friday)
 
Role Summary:
Responds to service calls to evaluate, diagnose, and perform repair and planned maintenance on diagnostic, therapeutic and patient monitoring medical equipment. Drives customer satisfaction through service excellence.
 
Essential Responsibilities:
  • Under supervision, evaluate basic customer biomedical equipment issues, implement appropriate repairs, and as assigned.
  • Perform PM and safety/environmental inspections.
  • May assist more experienced technicians on basic and more complex repairs/resolution.
  • Effectively communicate and partner with teammates and colleagues.
  • Follow appropriate policies, procedures, hospital protocol, and completes necessary documentation.
  • Maintain daily communications with customers as directed, to ensure resolution and proper follow-up, leading to strong customer relations and ongoing customer satisfaction.
  • As instructed, implement customer facility contract and supports business goals/objectives.
  • Work as a member of local team to provide efficient service delivery to all accounts within the assigned area.
  • When trained, able to share on-call responsibility.
  • Document all repair actions and submit reports/summaries according to schedule.
  • Ensure proper care of spares, tools, and test equipment, and ensure calibration.
  • Enhance and maintain technical knowledge of current standards, codes, and procedures regarding safe and effective use of medical equipment through formal instruction.
  • Understand and utilize sources of help (i.e., manuals, tech support, Facetime app, online resources) to answer questions when performing PM.
  • Meet Health and Human Services, Environment Health and Safety requirements, and all other applicable regulatory requirements.

Last updated on Oct 11, 2023

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