Zurich Instruments is a technology leader in advanced test and measurement instruments based on dynamic signal processing. Our products are used in many challenging research fields by scientists all over the world. Zurich Instruments' vision is to be the reference for digital instrumentation in leading research and development laboratories.
To further expand our Business Fulfillment team, we are looking for an experienced and ambitious professional who will be primarily responsible for order management and the execution of all export-related tasks. Serving customers around the world, you will work closely with our Production and our Technical Sales teams to bring our industry-leading products to the academic and industrial markets.
Your responsibilities
- Order processing and worldwide shipping with the follow-up until delivery.
- Handling customer’s repair orders (import, export).
- Managing the Tender process and documentation.
- Support shipping for conferences and trade shows including shipments with ATA Carnet.
- Acting as a point of contact for international customers and ensuring customer satisfaction.
- Interfacing with logistics partners and customs agencies.
Your profile
- KV-degree, or BSc in Business Administration or equivalent.
- 5-10 years of experience in an industrial context with relevant background in order processing, export and customs administration.
- Some experience in business fulfillment improvement processes (e.g. automation) is welcome.
- Experience with Tenders is a plus.
- Full professional proficiency in English and German; additional languages are advantageous (e.g. French).
- Team player with proactive attitude.
- Autonomy and problem-solving skills are a must for this position.
- Excellent communication skills suitable for high-quality customer interaction, good organizational skills with a good sense of prioritization and high attention to detail.
We offer a diverse work environment with an open and transparent company culture where personal development forms the basis of our success. We thrive on cooperation and support distributed decision-making that allows everyone to take responsibility and generate substantial impact from the start and on many levels.
Now is a great time to join the team.
We look forward to receiving your resume and motivation letter.
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Last updated on Feb 10, 2025