Technical Lead, Data

For over almost 60 years, our solutions have enabled impactful connections between some of the world’s leading brands and their customers. And while we’ve already done a lot of work we’re proud of, we’re just getting started!

We’re a global technology company focused on creating dynamic, smart, personalised and engaging customer experiences powered by our range of digital hardware, our proprietary content management system and our industry leading signage solutions. (For example: If you’ve ordered in-store or in the drive-thru at McDonald’s somewhere in the world in the last few years, chances are you’ve interacted with our digital solutions.) We work in over 50 global markets and have 9 offices around the world, with a global headquarters proudly located in our founding home of Sydney, Australia.

Coates Group has the values of a family-owned business and the innovative spirit of a start-up, both which fuel our purpose – Creating Connections. Empowering Partnerships. Always Evolving.  Through hard work, dedication and creativity, we’ve become industry leaders who have won awards and set records while remaining focused on continual growth and evolution. We are a 2x Australia Good Design Award winner and successfully completed the largest hardware deployment in Quick Service Restaurant history.

We are curious, charismatic, authentic and we value and leverage the diversity of our crew. We are imaginers, kindness enthusiasts, experts, creators, thinkers, challengers, collaborators and over-achievers. And together, as a Crew, we are revolutionizing the way the world’s leading brands leverage technology to drive the best customer experiences.

The Technical Lead within our Data team is a key role combining technical expertise with leadership and project management skills ensuring that project work within the software development team is on track. They provide technical execution and strategic direction ensuring the successful delivery of project work.

 

·       Provide expert advice on technical aspects of projects. Make critical decisions regarding technology stacks, application architecture, and design patterns to ensure the project's success and maintainability.​

·       Collaborate with solution architects and other Tech Leads to ensure application designs are cohesive and consider the application architecture holistically across the full stack (front end, back end, integration points, code dependencies)​

·       Establish and enforce coding standards and best practices. Ensure that code reviews are conducted and that the codebase adheres to quality benchmarks.​

·       Mentor and support team members, helping them grow their technical skills and advance their careers by ensuring KPIs and IDP are well defined. Review performance regularly and provide guidance on problem-solving and professional development.​

·       Work with Technical Business Analysts and stakeholders to understand project requirements and define appropriate technical solutions.​

·       Ensure accuracy of estimates at a story level, assisting Technical BAs in defining a confident plan with technical milestones and timelines, and driving a high performing engineering team to deliver according to story estimates agreed.​

·       Act as a bridge between technical and non-technical stakeholders. Communicate effectively with team members, management, and external partners to ensure alignment and resolve issues.​

·       Identify potential technical risks and develop strategies to mitigate them. Address and resolve technical challenges that arise during the project lifecycle including dependencies from and to other teams.​

·       Advocate for and implement improvements in processes, tools, and practices. Stay up-to-date with industry trends and emerging technologies to ensure the team remains competitive.​

·       Identify bottlenecks in processes and proactively address changes to resolve within a timely manner​

·       Troubleshoot and resolve complex technical issues. Be proactive in identifying and addressing potential problems before they impact the project.​

·       Ensure that technical documentation is complete, accurate, and accessible. This includes system design documents, API specifications, and user guides.​

·       Oversee testing strategies and ensure that the final product meets the required quality standards. Collaborate with QA teams to address issues and validate solutions.​

·       Help manage the technical resources of the team, including tools, infrastructure, and personnel. Ensure that the team has the necessary resources to complete their tasks effectively.

 

·       5+ years’ experience in a Technical Leadership role is essential​

·       3+ years’ experience as a full stack engineer​

·       3+ years’ experience in successfully leading and developing a high performing team​

·       Lead and influence technical problem solving and solution design​

·       Distinguished web development skills across React.js, Node.js and AWS /Azure​

·       Knowledge of frameworks and design patterns​

·       Experience with multiple databases including MySQL​

·       Experience in management, deployments and scaling of cloud-based services (Azure preferable)​

·       Experience using software development tools such as Jira, GitLab/GitHub

We are industry leaders who have won awards and set records. We are a 2x Australia Good Design Award winner and we successfully completed the largest hardware deployment in Quick Service Restaurant history.

We are industry leaders who have won awards and set records. We are a 2x Australia Good Design Award winner and we successfully completed the largest hardware deployment in Quick Service Restaurant history.

We are led by a forward-thinking CEO who has demonstrated a true passion for people and making Coates a place where people genuinely enjoy working. Our growth plans enable a focus on providing rapid career advancement opportunities for our talent.

Together, we are creators, allowing us to make our purpose a reality – to create immersive brand experiences for everyone.

Be part of a global team of talented, ambitious, creative people that value integrity, individuality and inclusivity. (Ask us about our Equality + Empowerment Initiatives).

The benefits include an annual market competitive bonus program and our “Thrive Program” which includes a suite of flexible work options because we’re strong believers that you should never miss an important life or work moment. Thrive also provides dedicated time to prioritize our health and wellbeing (think virtual Yoga or meditation sessions), a Global Wellness paid day off to recharge as well as a “Give Back Day” to allow our Crew an opportunity to make an impact in the community.

We skip the red tape and aim to always stay nimble. We’re proud of where we’ve been and are energized by where we’re going. We encourage ideas and perspectives because we know the more we have, the better we are. We work hard but have fun along the way. We push the boundaries but keep it real and authentic. We believe in the values that got us here are the ones that will continue to lead us forward. We are excited by what we’ve accomplished, but know the best is yet to come.