Product Manager, MLB App

Major League Baseball is committed to creating the best fan experience products in professional sports. We strive to harness the awesome storytelling power of baseball to help people enjoy the National Pastime in ways that matter to all types of fans. We are seeking a Product Manager to join our product team and help us achieve that mission.

In this role, you will join a team of dedicated product managers to work with our partners in design, engineering, content and business to serve our customer: the MLB fan. Reporting to the Sr. Director, Product, you will help to develop and execute the product strategy for MLB’s flagship product, the MLB App on both iOS and Android. The MLB App is used by millions of fans each day to follow their favorite teams and players, get real time updates and engage with the sport of baseball through exclusive MLB content.

Our ideal Product Manager knows and has experience with the best practices of modern product development, loves to iterate on user experience and has worked on a product that publishes a wide variety of content types.

CANDIDATE PROFILE

Education and Experience

• 3+ years of experience as a product manager supporting one or more consumer-facing products – experience with native apps (iOS and/or Android) is a big plus

• A strong portfolio of shipped products that show a data-inspired strategy and analytics influenced decision making

• Experience in using quantitative and qualitative data to identify opportunities and to measure success

• Are comfortable working with ambiguity and helping to define new ways of working

• Possess an appreciation for baseball and a firm comprehension of its history, rules, and culture

• Passion for visual design and great user experience and an understanding of information architecture

• An understanding of software engineering ecosystems and related technologies such as REST API’s, Push Notification Services, oAuth, JSON and front end tech

• A critical thinker with strong written, verbal and storytelling skills  

This is a unique opportunity to make a large impact and deepen the relationship between MLB and its 70M+ fans in a fast paced, fun environment in an industry that is always evolving.

ESSENTIAL FUNCTIONS 

• Work directly with fans and stakeholders to understand their needs and how we can deliver great experiences for them

• Create detailed technical requirements ready for development

• Define key performance indicators for product features and actively analyze data and customer feedback

• Design and deploy experiments to discover the best solutions for fans

• Work with key stakeholders to prioritize requirements from competing business interests and build consensus

• Balance between product ideation and execution, with a “fail fast” mentality and flexibility as we pursue innovative experiences for our fans

• Effectively support the product design, engineering and test engineering teams throughout sprint cycles by proactively removing roadblocks and anticipating challenges

• Build and manage relationships with a diverse set of stakeholders, including technology leaders, marketing teams, ad operations, sponsorship sales, external vendors and executives

• Keep a pulse on the sports, media, and entertainment best practices and trends, to create best-in-class products

Why MLB?

Major League Baseball (MLB) is the most historic of the major professional sports leagues in the United States and Canada. Employees love working at MLB because of the culture of growth, teamwork, and professionalism. Employees who are most successful at MLB take initiative, know how to identify problems and provide solutions, and always put the Team first. For those ready to step up to the plate and join the Major Leagues, MLB takes the same approach as teams do with their players: empowering our “workforce athletes” to be at their best by engineering experiences that put employees in the best position to succeed. Major League Baseball is looking for candidates who are passionate about growing America’s pastime to best serve its fans for decades to come.

MLB’s vision is to be the global sport of choice for youth to play, fans of all backgrounds to enjoy and a desired destination for employment. With a belief that the journey to growth and greatness is ongoing, MLB gives employees the opportunity to continue learning and honing their skills with programs such as: tuition reimbursement; mentorship programs; lunch and learns; online course subscriptions; paid industry certifications; business resource groups; and more.

MLB provides its employees with exceptional medical, dental, and vision coverage. Premiums are 100% employer covered to help employees focus on being their best!

Major League Baseball is proud to be an equal opportunity workplace.  We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you have a disability or special need that requires accommodation, please let us know. 

Are you ready to Step Up to the Plate? Apply below!

Per the NYC pay transparency law, the hiring range for this position is $105,000 - $135,000.

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Last updated on Aug 23, 2024