Retention and Data Specialist

• Develop expertise within the Advise and Informer software programs to be able to support student data reports on both an ad hoc basis and long-term reporting processes
• Coordinate with the Deans for Student Success and Retention the retention communication tempo via Advise (or email/text messaging as needed), including items such as student birthday message, clearing of holds on accounts for preregistration, kudos communications, and early assessment communications
• Maintain database information and reports.
• Monitor the data entry for completion of orientation tasks for accurate data pulls
• Administrative assistance for the Referral Management Team

• Monitor Academic Services web site, SharePoint site, and other media venues to help maintain up-to-date materials
• Assist the New Student Orientation Team with the planning and organization of campus-wide events, including Warrior Day, 1^st Weekend, and January Orientation
• Administrative/event management support for New Student Convocation
• Support new student on-boarding processes
  • Process newly confirmed students and direct weekly outreach/support to confirm students with respect to summer orientation tasks and programming

• Handle Career Services management software weekly
• Track faculty-student research
• Assist with the marketing, development, scheduling, and implementation of CEAE events.
• Gather information from students for their applications for faculty-led travel courses
• Provide recruiting assistance to employers/graduate schools and coordinate employer/graduate school recruiting visits

• Serve as a communication hub for student inquiries to the Office of Student Success and Retention and the Center for Enhanced Academic Experiences
• Handle sensitive and confidential records, reports, and correspondence
• Plan and coordinate meetings involving various on- and off-campus constituents
• Supervise student workers with respect to distributing and monitoring tasks.
• Maintain office records, create monthly budget report, and track spending.
• Manage office needs/supplies and expenditures
• Assist in documenting and monitoring the academic calendar year tempo to office operations

• Associate’s degree and 2 years’ relevant experience.
• Ability to navigate a case management system and create data pulls based on a multifaceted set of criteria and/or demonstrated willingness to learn new software programs.
• Proficiency in Microsoft 365 applications (e.g. Word, Excel, PowerPoint, Forms, and Teams).
• Demonstrates professionalism and an ability to maintain confidentiality.
• Proven ability to work well with diverse groups.
• Strong attention to detail and high degree of accuracy on concurrent complex tasks.
• Writing and proofreading skills sufficient to prepare a wide variety of documents with correct spelling, grammar, and punctuation.
• Excellent communication and interpersonal skills; ability to use tact, discretion and courtesy in contacts with all persons who have contact with the College.
• Ability to think critically and exercise mature judgement.
• Ability to work independently, determine priorities, and handle a high volume of assignments effectively.

• Health insurance – Lycoming College offers a wide variety of health plan options available.
• Dental insurance, including orthodontia coverage.
• Vision insurance
• Flexible spending accounts for medical expenses and dependent care expenses
• Life & accidental death and dismemberment insurance
• Long-term disability insurance
• Short-term disability insurance
• Cancer insurance
• Personal accident insurance
• Wellness program
• Employee assistance program

• 403(b) retirement plan with up to 8% contributions from the College

• Free tuition for employees, spouses, and eligible dependents at Lycoming College
• Free tuition for eligible dependents at over 600 colleges nationwide through Tuition Exchange, Inc.
• Free tuition for employees, spouses, and eligible dependents at the Pennsylvania College of Technology

• Generous paid time off (PTO)
• Paid Parental Leave
• 14 holidays per year
• Summer hours

• 15% discount at the campus bookstore, excluding textbooks and snacks
• Reduced rates for meal packages for on-campus dining facilities
• Use of the campus recreations center and gym facilities for employees and household family members
• Use of the campus Library

Last updated on Aug 26, 2024