Sales Training Specialist (They/She/He)

If you’re here, it’s because you’re looking for an exciting ride. 

A ride that will fuel up your ambitions to take on a new challenge and stretch yourself beyond your comfort zone. 

We’ll deliver a non-vanilla culture built on talent, where we work to amplify the impact on millions of people, paving the way forward together. 

 

Not your usual app. We are the fastest-growing multi-category app connecting millions of users with businesses, and couriers, offering on-demand services from more than 170,000 local restaurants, grocers and supermarkets, and high street retail stores. We operate in more than 1500 cities across 25 countries.

Together we revolutionize the way people connect with their everyday needs, from delivering essentials to connecting our ecosystem of users through innovative solutions powered by technology. For us, every day is filled with purpose.

What makes our ride unique? 

🤝 Our culture and strong values. 

💪 Our career development philosophy.  

🤝 Our commitment to being a force for good. 

 

We have a vision: To give everyone easy access to anything in their cities. And this is where your ride starts.

YOUR MISSION

The Revenue Enablement Team enables the productivity of our Sales and Account Managers through Onboarding, Ongoing Training, Tools and Communications. We are strongly engaged in empowering every employee to be the best version of themselves & to accelerate Glovo’s growth. This includes making learning a key element of our success.We partner with various departments across the company including Sales, Account Managers, Product, Operations, Marketing and Analytics to build training and programs that enable the business to move faster and be more productive.

THE JOURNEY

As a Training Specialist, you will be part of the Enablement Team, and report to the Global Head of Enablement. Your main mission will be to design, develop and deliver Commercial Trainings globally. This role offers a unique opportunity to expand your corporate training skill and it’s perfect for a person who is looking to have a significant impact on a huge Commercial Organization.

Be a part of a team where you will:

Develop and Own Sales Training Programs:

• Lead the creation and development of the Glovo Sales Academy platform.
• Coordinate onboarding processes and continuous training programs.

Learning Gap Analysis:

• Conduct thorough learning gap analyses to identify specific knowledge and skill needs.
• Analyze the sales cycle to pinpoint key gaps and develop suitable solutions.

Training Facilitation:

• Facilitate engaging training programs applying adult learning theory effectively.
• Utilize a wide range of techniques to ensure engagement, knowledge transfer, skill development, and fun learning experiences.

Training Cost Optimization:

• Measure and optimize return of investment (ROI), ensuring every training moves the needle towards achieving key business goals.

Effectiveness Assessment:

• Assess the effectiveness of training initiatives by monitoring key business KPIs and performance metrics.
• Evaluate behavior changes and gather qualitative feedback to continuously improve training programs.

Community Support and Coaching:

• Support and coach the Ambassadors Community to build personalized learning paths.
• Foster a strong learning culture across the organization.

Content Design and Delivery:

• Design and deliver high-quality content using Learning Management System (LMS) and Learning Experience Platform (LxP) tools.

Best Practices and Knowledge Standardization:

• Proactively surface and implement best practices.
• Identify opportunities to scale and standardize knowledge across teams.

Process Improvement and change management:

• Utilize knowledge of company processes to suggest and implement process improvements.
• Collaborate with managers and other stakeholders to ensure successful implementation.

WHAT YOU WILL BRING TO THE RIDE

• You have 4+ years of experience in Corporate Training, Education or related domains.
• You have deep knowledge and strong on the job experience around learning methods, technology, LMS and best practices.
• You have a minimum 1 year experience working with Commercial Teams.
• You are familiar with SCORM/LMS software.
• You are highly capable of working independently with remote management and excel in an environment where there is constant change. 
• You love helping people. 
• You are fluent in English and able to engage internal and external stakeholders. 
• You know how to balance speed while driving towards a strategic long-term roadmap. 
• You are at ease with data and you enjoy solving problems.
  
  

Individuals representing diverse profiles, and abilities, encompassing various genders, ethnicities, and backgrounds, are less likely to apply for this role if they do not possess solid experience in 100% of these areas. Even if it seems you don't meet our musts don't let it stop you, we are all about finding the best talent out there! Skills can be learned, and embracing diversity is invaluable.

We believe driven talent deserves:

• 🌟 An enticing equity plan that lets you own a piece of the action.
• 💪 Top-notch private health insurance to keep you at your peak.
• 🍔 Monthly Glovo credit to satisfy your cravings!
• 💳 Cobee discounts on transportation, food, and even kindergarten expenses.
• 🏊 Discounted gym memberships to keep you energized.
• 🏖️ Extra time off, the freedom to work from home two days a week, and the opportunity to work from anywhere for up to three weeks a year!
• 👪 Enhanced parental leave, and office-based nursery.
• 🧠 Online therapy and wellbeing benefits to ensure your mental well-being.

Here at Glovo, we thrive on diversity, we believe it enhances our teams, products, and culture. We know that the best ideas come from a mashup of brilliant diverse minds. This is why we are committed to providing equal opportunities to talent from all backgrounds - all genders, racial/diverse backgrounds, abilities, ages, sexual orientations and all other unique characteristics that make you YOU. We will encourage you to bring your authentic self to work, fostering an inclusive environment where everyone feels heard. 

Feel free to note your pronouns in your application (e.g., she/her/hers, he/him/his, they/them/theirs, etc).

So, ready to take the wheel and make this the ride of your life? 

Delve into our culture by taking a peek at our Instagram and check out our Linkedin and website!

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Last updated on Aug 22, 2024