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I

Professional Services Account Executive

ippon · 30+ days ago

Atlanta, GA

Negotiable

Full-time

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We’re hiring a Professional Services Account Executive!

Employment type: Full Time/Direct Hire

Location: Atlanta, GA Metro Area

Location Type: Hybrid - Home Office/Local Ippon office

About Ippon:

The Ippon story started in 2002 in Paris, France - cue in the accordion. Our founder and CEO Stéphane Nomis used his unique experience as an international Judo champion to create a culture based on the sports values of ambition and excellence. Our USA Headquarters office is located in Richmond, VA, with additional offices in New York, NY, Washington DC, and Atlanta, GA. We are a technology consulting firm that specializes in helping accelerate our client’s digital roadmap in the areas of Product Management, Cloud, Data, and Software Engineering.

About the position:

Ippon’s Account Executives have the unique opportunity to work with a team of talented and driven consultants to help the clients achieve their business and digital transformation goals. The Account Executives represent Ippon and its capabilities as they engage and support clients, and deliver a great experience throughout the sales and account management engagements. At Ippon, we love supporting our clients as they tackle their challenges, and the Account Executives are at the forefront of each adventure.

Roles and Responsibilities

Maintain a robust pipeline of pre-qualified leads, qualified opportunities, and current engagement expansions in order to achieve sales targets
Identify, analyze, develop, and actively manage comprehensive account strategy based on domain, specificity, market trends/size/data, partnerships, etc.
Document, track, and update account plans via Salesforce
Ensure clients’ technical and business needs are properly vetted and understood; serve as liaison between strategic and technical stakeholders
Serve as POC and manage creation and/or execution of NDAs, Proposals, MSAs, SOWs, SOW Extensions, both internally and externally
Manage and facilitate proposal creation and delivery with Practice Leads and Executive Leadership
Effectively negotiate pricing, activities/deliverables, assumptions, acceptance criteria, delivery personnel and structure (i.e., work locations, remote capacity), and payment terms with clients
Educate potential clients and partners on Ippon’s services, expertise, and value-add
Partner with marketing and practice managers (Product, Data, Cloud / DevOps, Software Engineering) to identify client prospect demand and opportunities
Responsible for organizing and facilitating qualifying/pre-sales meetings
Partner with the marketing team in creating and articulating compelling value propositions, offerings, case studies, etc.
Build and maintain strong, long-lasting client relationships based on consistent and effective communication, frequent engagement, and top-notch delivery
Develop trusted advisor relationships with customer stakeholders and executive sponsors
Prepare and share communication around opportunity and account statuses, including competitors’ offers and strategies
Maintain flexibility, focus, organization, and prioritization to effectively manage multiple clients, projects, and deadlines, as well as market trends and conditions
Leverage our strategic technology partnerships in order to develop new relationships and/or expand existing accounts
Expand Ippon’s presence and recognition by participating in external meetups, conferences, or community events
Consistently identify opportunities for continuous improvement in processes of both new business development and existing account management
Support the Client Success team with ensuring customer satisfaction and consistent engagement
Responsible for monitoring and escalating potential sales related expansion opportunities, including all related documentation
Work with Client Success team to address and remediate any project delivery/success feedback
Maintain regular communication with sales, consulting, and client success leadership
Manage and maintain all engagement-related documentation as defined by Standard Operating Procedures (SOPs)

Competencies we are looking for:

3+ years of previous sales experience in the IT industry required
Previous sales experience in the consulting industry preferred
Bachelor's degree in Computer Science or a related field preferred
Excellent written and verbal communication skills
Proven advanced presentation skills
Ability to prioritize and deliver results in a fast-paced environment
Comfortable interacting with both business and technical teams

What we offer:

Great salary and benefits - Health (HDHP & PPO Plans), dental, and vision insurance, HSA, EAP, as well as a 401k with company match
Work/life balance - Ippon offers generous PTO, parental leave and medical leaves, and flexible schedules
A fun, creative, and healthy work environment, focused on teamwork, knowledge-sharing, and exceptional delivery
Opportunities to expand your portfolio and work with different companies and industries
Career growth, upskilling, cross training and leadership opportunities

We value the diversity and different perspectives each of our employees bring to Ippon Technologies.

Ippon Technologies is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, age, national origin, veteran, or disability status.

Visit us on LinkedIn or at https://us.ippon.tech/ to learn more.

So, do YOU speak Ippon?

•

Last updated on Sep 24, 2024

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I

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