Nurse Clinical Lead - Product Development

How will this role have an impact?
The Nurse Clinical Lead - Product Development is a role within the Network Success team responsible for ensuring the clinical success of the provider network, with an emphasis on growing new products through pilot phase to full network implementation.

In this role, you will serve as a lead within Network Success and work with cross functional teams to ensure Diagnostic and Preventive Service products are thoroughly researched, vetted, and implemented with a focus on clinical quality and compliance.

You will also support and coach providers throughout pilot and expansion phases of new products, using feedback obtained to improve the product offerings prior to full network implementation.  You will develop standard operating procedures for new products and QA tools and collaborate regularly with the clinical education team to ensure providers have all necessary resources to perform the test/skill successfully.  You will be expected to manage multiple components of a project simultaneously and to use data to formulate strategies for process improvement.

Logistics:  This is a remote work position with some travel requirements

 

What Will you do?

• Assist interdepartmental teams in building new lab/testing products from the clinical quality and compliance perspective
• Develop QA tools, standard operating procedures, and education to ensure success of new products within the Diagnostic and Preventive Services department
• Support and coach provider network performing Diagnostic and Preventive Service labs/testing
• Point of contact for clinical leadership to the provider network as needed
• Provide ancillary service training to clinicians as needed
• Provides general support to the Network Success team as needed
• Serve as the clinical resource for the Diagnostic and Preventive Services department, supporting providers in completion and quality of lab/testing services performed
• Support compliance initiatives throughout the organization. 
• Coach the provider network performance as indicated to ensure quality standards are upheld.
• Participate in staff meetings, conference calls, and other meetings as needed
• Attend training sessions to acquire/enhance skills related to programs offered
• Complete reports/projects/tasks as requested by the Sr. Nurse Clinical Manager
• Daily troubleshooting of program/processes as indicated
• Ability to travel 10-20% of the time air/land travel, may include some overnights and weekends

Basic Qualifications:

• RN state licensure (unencumbered) required with ability to apply for licensure in other states 
• Bachelor’s degree in nursing, Master’s preferred 
• RN state licensure (unencumbered) required with ability to apply for licensure in other states
• Minimum 2 years RN management experience with remote staff
• Minimum 2 years experience working home health
• Minimum 2 years clinical experience pertinent to the member population(s) being served
• Fluently speak, read, and write English
• Excellent verbal and written communication skills

Some Characteristics We Look For:

• Strategic thinker
• Results driven
• Detail-oriented
• Self-directed and organized
• Sound judgment in handling/escalating difficult situations
• Sense of urgency
• Good interpersonal and conflict resolution skills
• Discrete (i.e., ability to maintain confidentiality)
• Team player
• Ability to work under pressure
• Ability to take direction

Working Conditions and Requirements:

• Fast-paced environment
• Requires working at a desk with regular use of computer and headset in a dedicated, private work area free from distractions
• Use office equipment and machinery effectively
• Work effectively with frequent interruptions
• Ability to ambulate to various parts of the building
• Ability to bend, stoop
• Lifting requirements of 20 pounds occasionally unassisted
• Available to work Signify Health normal business hours of M-F 8:00 AM - 5:00 PM CST; additional hours may be required to meet project deadlines as needed

The base salary hiring range for this position is $74,700 to $130,200. Compensation offered will be determined by factors such as location, level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, and benefits.

In addition to your compensation, enjoy the rewards of an organization that puts our heart into caring for our colleagues and our communities.  Eligible employees may enroll in a full range of medical, dental, and vision benefits, 401(k) retirement savings plan, and an Employee Stock Purchase Plan.  We also offer education assistance, free development courses, paid time off programs, paid holidays, a CVS store discount, and discount programs with participating partners.  

About Us:

Signify Health is helping build the healthcare system we all want to experience by transforming the home into the healthcare hub. We coordinate care holistically across individuals’ clinical, social, and behavioral needs so they can enjoy more healthy days at home. By building strong connections to primary care providers and community resources, we’re able to close critical care and social gaps, as well as manage risk for individuals who need help the most. This leads to better outcomes and a better experience for everyone involved.

Our high-performance networks are powered by more than 9,000 mobile doctors and nurses covering every county in the U.S., 3,500 healthcare providers and facilities in value-based arrangements, and hundreds of community-based organizations. Signify’s intelligent technology and decision-support services enable these resources to radically simplify care coordination for more than 1.5 million individuals each year while helping payers and providers more effectively implement value-based care programs.

To learn more about how we’re driving outcomes and making healthcare work better, please visit us at www.signifyhealth.com

Diversity and Inclusion are core values at Signify Health, and fostering a workplace culture reflective of that is critical to our continued success as an organization.

We are committed to equal employment opportunities for employees and job applicants in compliance with applicable law and to an environment where employees are valued for their differences.