Area Vice President (AVP) - UK

About Cognigy:

Cognigy is revolutionizing the customer service industry by providing the most cutting-edge AI workforce on the market. Its award-winning solution empowers businesses to deliver exceptional customer service that is instant, personalized, in any language, and on any channel. Through the perfect combination of Generative and Conversational AI, Cognigy’s AI Agents are shaping the future of customer service, increasing customer satisfaction, and supporting employees in real-time. 

Our skilled #CognigyCrew are the people behind our leading technology and we are now looking for more talented people to join our global team.

Why you’ll love working at Cognigy: Our promise to you

We empower our people to be successful as part of a diverse, passionate and respectful team who are proud to be enabling customer and employee service that is loved by everyone.

We do this by challenging each other to succeed and being enabled to do our best work. Encouraging and supporting growth is at the heart of our success, founded on a culture of mutual respect and trust – always! It’s no wonder that the values that inspire and drive our #CognigyCrew are our 4Ts: Team, Trust, Transparency, Technology.

Your new role: Area Vice President - UK

We are seeking a highly skilled Area Vice President (AVP) to lead the growth and implementation of Cognigy's market entry in the UK and Ireland (UKI) region. This role is critical to achieving sales revenue goals and managing all aspects of the UKI go-to-market (GTM) strategy, including new business development and account expansion. The successful candidate will be an experienced leader and coach, with a proven ability to build and manage high-performance GTM teams.

Your responsibilities will include:

• Responsible for regional GTM for Cognigy products and services in alignment with Cognigy’s growth targets and global GTM strategy
• Develop, implement, and execute a comprehensive revenue growth strategy for the UKI region
• Analyze sales data and market trends to adjust strategies for achieving revenue targets
• Identify new business opportunities and plan approaches to capture them
• Conduct daily stand-up meetings with the sales team to discuss priorities, progress, and challenges
• Provide coaching and feedback to team members to improve their performance
• Promote a culture of integrity and ethical behavior within the team
• Organize and lead training sessions to improve sales techniques and product knowledge
• Ensure team members have access to the resources and support they need to succeed
• Prepare daily and weekly sales reports to track performance against targets
• Present updates to senior management on sales activities, forecasts, and any issues impacting performance

Growth Potential:

At Cognigy we are committed to your professional growth. This role offers significant opportunities for career development, including access to ongoing training, and involvement in high-impact projects allowing you to showcase and advance your unique skills and experience.

Requirements

About you

• Proven market knowledge and an existing network in Contact Center SaaS.
• A minimum of 5 years of leadership experience in high-tech/SaaS sales organizations.
• Successful experience selling Contact Center and/or SaaS solutions.
• Consistent overachievement of annual quota with demonstrated success in scaling revenue in new markets.
• Experience in building and leading high-performing sales teams, with progressive second-line leadership experience in strategic sales.
• Strong experience working with channels for growth and success, partnering with Marketing, Channel Alliances, Product, and Engineering peers.
• High levels of integrity, initiative, honesty, and leadership, with the ability to navigate ambiguity.
• Native English speaker with exceptional communication and leadership skills.
• Alignment with company values and a commitment to working in accordance with those values.

Benefits

Life at Cognigy: What we offer you

We are an ambitious and international tech company with a great culture, and we make sure that everyone feels welcome. Our excellent benefits make us a fantastic place to work - these include:

• Attractive and performance-oriented salary
• Health Insurance
• Group Life and Income Protection Insurance
• Company Pension Scheme
• 25 days paid leave, plus 5 floating days, plus bank holidays
• Discretionary virtual stock options plan, so you can benefit from the company’s success
• Unique opportunity to help build and shape the company, with little hierarchy
• Flexible working options
• Colleague recognition, reward and celebration events
• Global Employee Assistance Program
• ClassPass membership, giving you access to a variety of fitness and wellness experiences
• Ongoing learning and development opportunities, including LinkedIn Learning
• One paid ‘Giving Back Day' each year, so you can volunteer for a charity or community activity of your choice
• Subscription to the Calm app for you plus five friends/family members, giving you access to guided meditation, sleep stories, music, masterclasses, and much more

Equal Opportunity Employer Statement: Cognigy does not discriminate on the basis of race, sex, color, religion, age, national origin, marital status, disability, veteran status, genetic information, sexual orientation, gender identity or any other reason prohibited by law in provision of employment opportunities and benefits.

Last updated on Jun 27, 2024