Hello, CSRs!
My name is Nate Ginsburg and I am a serial entrepreneur. I'm the founder of SellerPlex, host of the Ecom Exits Podcast, and partner in a handful of other online businesses.
About the company:
SellerPlex is growing fast and we are in need of awesome people to help us give value to our clients and build awesome professional relationships with them.
Our mission is to help empower e-commerce/FBA entrepreneurs to run better businesses by supporting them with Supply Chain, Finance, and Operations services. We’re a huge believer in the importance of being a culture fit for long-term success.
About the role:
As a member of our Customer Service team, you will be providing support for an e-commerce brand. You will join a dynamic group passionate about providing exceptional customer support and engaging with our online community. In this role, you will handle customer inquiries via Shopify messenger, social media, and email, ensuring that every interaction is efficient, courteous, and solution-oriented.
You will also assist with order management, community engagement, content creation, and light design tasks, contributing to our brand's visibility and customer satisfaction.
We are looking for candidates with strong communication skills, a knack for social media engagement, and basic design abilities, who are ready to contribute to our team’s success.
This is a Part-Time Remote position (20 hours per week, can move to full-time after a couple of months)
Responsibilities:
Customer Support:
Order Management:
Community Management:
Content and Communication:
Miscellaneous Tasks:
Requirements
Requirements:
Benefits
Benefits:
If this sounds interesting to you please proceed with your application.
Kindly be advised that the recruitment process is being managed by Premier Media. For any further details or inquiries, please reach out to the Premier Media recruitment team, as they oversee all our hiring procedures.
Thanks and I look forward to hearing from you!
Last updated on Aug 22, 2024
Remote
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Remote
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Remote
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Remote
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Remote
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La Plata, Buenos Aires Province
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Remote
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Remote
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Buenos Aires Province
·30+ days ago
Buenos Aires, Buenos Aires
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