Senior Consultant, Organization, People & Change (Change Management)

West Monroe is seeking a Senior Consultant (Change Management) with current business and technology consulting experience to join our Organization, People, and Change (OPC) practice. West Monroe’s Organization, People, and Change practice accelerates value and business outcomes of transformations, transactions and implementations – through people, HR, and change strategies.

For this opening, we are looking for someone with a proven track record supporting client engagements across our change management offerings, but each consultant within our OPC practice drives value across both our human capital and change management service areas:

Change Management:

• OCM Strategy & Execution: We offer comprehensive change management services, from strategy development to execution, ensuring effective transformation by maximizing value, minimizing risk, and driving engagement and adoption.
• Change Capability Advisory & Development: We partner with organizations to build change capabilities using proven methods, best practices, and thought leadership to tailor solutions based on their unique starting point – whether they have an established change management function or are just beginning.
• Skilling & Human Performance: We empower business leaders to create more value, achieve transformation goals, and build a future-ready workforce by improving performance through people and their skills.

Human Capital:

• Org Design & Talent: We achieve measurable business results by using digital tools, analytics, and benchmarks to improve organizational structures, culture, and talent strategies
• Transactions: We advise on people issues and HR functions at every stage of the deal life cycle, including planning and execution support for ongoing and future critical business activities.
• HR Solutions: We help HR leaders prepare their organizations for the future by transforming the HR operating model to free up time and resources to focus on mission-critical work that adds value to the business through people, processes, and technology.

What you’ll do:

• Serve on client delivery teams as a program manager; structure and manage your own work and the work of others within a workstream according to project workplan and Statement of Work (SOW); support functional workstream planning and execution by collaborating with team members and client functional leads.
• Structure and lead deliverables via thorough and effective data gathering, generate sound hypotheses, and deliver high-quality analyses.
• Exhibit market knowledge and operational familiarity in at least two OPC offerings and one of West Monroe’s core industries.
• Build practice area capabilities, identify and scope practice development initiatives, lead onboarding activities, and lead training delivered to the practice.
• Regularly seek out farming opportunities and engage project managers and practice leadership to evaluate and pursue in support of business development goals.
• Engage in account management process including supporting account planning, developing and maintaining relationships with client peers, invoicing, resource allocations, and project financial management.
• Actively participate in proposal development by synthesizing client asks and issues while mapping West Monroe methodologies and reviewing client materials to determine appropriate scope as well as potential areas out-of-scope.
• Contribute to thought leadership development aligned to specific engagement (blogs, articles, white papers).
• Assist team members in integrating effectively onto the team, providing instruction, assistance, and coaching on methodologies and work approached.
• Model and mentor more junior-level consultants day-to-day in personifying West Monroe values with clients, on project teams, and within individual relationships.
• May serve as a Career Advisor to an intern or more junior-level consultant.
• Support recruiting, interviewing, and selecting campus and experienced new hire consultants.

 What you’ll bring:

• Bachelor’s degree or equivalent experience required.
• Consulting, client servicing and/or advisory experience strongly preferred.
• 3-5 years of relevant human capital and change management experience, working directly with clients to identify and document organizational impacts of change initiatives such as vision/value definition, communication, leadership engagement, organization alignment and change sustainability.
• Strong organizational change management methodology background and/or knowledge of curriculum design, instructional methods, training technique, and modern learning tools.
• Previous experience managing multiple workstreams as a member or leader on change projects, ensuring the readiness of the client organization(s) for a variety of changes, including new technology/processes, mergers/acquisitions, new organization strategy, or other change efforts.
• Exceptional written and verbal communication skills including the ability to create impactful and concise executive stakeholder-ready deliverables, and polished client-facing oral communication skills.
• Strong data visualization and analysis skills; comfortable using tools like Excel to analyze data and present key insights in a compelling way.
• Highly proficient in Microsoft Office Suite (Excel, PowerPoint, Word).
• Experience within one or more of West Monroe’s core industries including Consumer & Industrial Products, Energy & Utilities, Financial Services, Healthcare & Life Sciences, High Tech & Software, and/or Private Equity.
• A commitment to inclusion and diversity, and openness to new ideas and perspectives.
• Ability to travel up to 50%.

Last updated on Aug 19, 2024