B2C Media Coordinator - Kiplinger and The Week

Job Purpose:  

Are you in the early stages of your career in client services in the digital media or branded content space and passionate about delivering the best service? Do you have experience working cross-functionally with teams such as Sales, Account Management, Design/Creative, Edit, and Social to successfully implement programs from kick-off through campaign wrap? If so, we want to hear from you!

What you'll be doing...

As an Client Success Media Coordinator, you will be a key player for the team in the execution of Media-only and/or Affiliate campaigns. From working cross-functionally with our teams on production of custom ads or offerings, to ensuring timely launches, optimum performance and full delivery, you will help ensure that we provide our clients with white-glove service. A foundational understanding of project / client management will be critical, along with maintaining an understanding of client needs while also having a pulse on what our teams require to accomplish their respective deliverables. You will also work with Ad Operations on execution of campaign elements in the plan and will help optimize and upsell clients when the opportunity presents itself. 

• Execute Media-only and/or Affiliate programs across all Future digital propertie
• Communicate and partner with our teams towards creation of any offerings through launch to completion.
• Facilitate obtaining all assets from clients for Campaign, including mapping any necessary tracking assets, and QA'ing through partnership with AdOps.
• Lead both client and internal communication for all assigned programs
• Ensure that campaigns launch on time, deliver exactly what was sold, and exceed all given benchmarks by optimizing them
• Analyze and share results with clients throughout campaigns
• Maintain understanding of our ad products and capabilities (i.e. audience extension, research, new products). 
• Ensure all campaign detail aligns between the media plan, agency IO and our Order Management System, and maintain understanding throughout the campaign lifecycle
• Monitor and optimize campaign metrics for delivery and goals; provide detailed reporting and recommendations to all internal and external teams
• Collaborate with Finance and Ad Operations  to close monthly billing
• Work with our teams to produce weekly/final reporting along with Wrap Reports
• Have intimate knowledge of client(s) business/brand, competitive environment, industry trends, and their overall marketing plans/goals
• Understand marketplace dynamics and become industry expert 

Experience that will put you ahead of the curve...

• Bachelor’s Degree
• At least 1+ years experience in project management/account management 
• Familiarity with CRM and project management tools such as Salesforce and Asana
• Experience in post-sale digital campaign execution
• Must be extremely detail oriented with exceptional organizational skills
• Excellent client service communication skills via email, presentation.

What’s in it for you… 

We have a number of awesome perks available to our staff. We offer huge opportunities to learn and develop, whether through professional qualifications, exposure to incredible business projects or informal lunch & learns, hosted by your colleagues. We have a fantastic culture where we really do care about our people and want everyone to succeed. Varied roles mean you’re not pigeonholed into one finite area but get the opportunity to develop a wide range of skills and experience.

Additional benefits include health insurance; ranging from medical to dental and even vision care.

401k match and monthly munchies, bagel Fridays, fresh fruit & snacks and coffee and tea on tap. 

And to top it all off, not only do we offer unlimited holiday because we trust you to manage your workload and time but we also offer a share in our success whereby every colleague is eligible to join our profit pool bonus scheme - if Future hits their performance targets all colleagues may receive a bonus.

Internal job family level C8

Please note, the salary range for this position is $40,000-$50,000

This is a Remote based role: Future US is currently eligible to hire in 34 states - Alabama, Arizona, California, Colorado, Connecticut, District of Columbia, Florida, Georgia, Illinois, Indiana, Iowa, Kansas, Maryland, Massachusetts, Michigan, Minnesota, Missouri, Nebraska, New Hampshire, New Jersey, New York, North Carolina, Ohio, Oklahoma, Oregon, Pennsylvania, South Carolina, Tennessee, Texas, Utah, Vermont, Virginia, Washington, West Virginia, Wisconsin, and Kentucky.

Who are we…

We’re Future. We’re 3000+ colleagues over 250+ brands speaking to 400 million people every month across the globe through websites, events and magazines. We’ve got ambitious plans that build on our growth momentum and unlock new opportunities and we’re looking for talented people who want to be a part of it.

Our Future, Our Responsibility - Inclusion and Diversity at Future

We have a voice and we’re going to use it. We promote diversity and inclusion not just in our recruitment processes, but everything we do. We’re an equal opportunity employer and we will continue to ensure our recruitment process is free of bias and our workplaces are inclusive, positive, free of discrimination and respecting of all backgrounds and beliefs. Our culture is underpinned by our values and employees - current and future - are treated with respect and fairness.

Please let us know if you need any reasonable adjustments made so we can give you the best experience!

Find out more about Our Future, Our Responsibility on our website.

#LI-JM1 #LI-Remote

Last updated on Aug 19, 2024