Human Resources Manager
Warwick Hotel Rittenhouse Square, Philadelphia, PA
The Human Resources Manager will oversee the daily operation of the Human Resources office at Warwick Hotel Rittenhouse Square. This position is responsible for areas such as Recruiting, Employee Relations, Benefits, Events, Workers' Compensation, and other employee-related tasks. Additionally, the HR Manager will be responsible for the short and long-term planning of HR functions like workforce planning, recruitment, staffing strategies, wage and salary administration, associate and labor relations, benefits, and workforce training and development.
HR Manager Duties and Responsibilities:
- Ensure company HR operational policies and processes are followed and continuously improved.
- Assist in sourcing and recruiting staff, performance management, staff discipline, and HR administration.
- Coordinate employee work permits and visas.
- Coordinate and/or conduct departmental training and new hire hotel orientation programs.
- Implement corporate policies on compensation, incentives, bonuses, and benefits.
- Assess employee morale through absenteeism, turnover, lateness, and resignations.
- Coordinate and oversee staff accommodation, facilities, and transport.
- Ensure cleanliness and comfort of staff accommodation, canteens, and restrooms.
- Oversee employee wellness and safety programs.
- Conduct needs analysis, develop, implement, and monitor training programs and materials.
- Encourage good standards of employee conduct and behavior, and handle disciplinary procedures.
- Ensure annual employee appraisals are conducted, and follow up on development needs.
- Assist in communication of key messages to staff.
- Assist in recruitment and hiring for all employees.
- Remain calm and courteous in demanding situations.
- Assist department heads in developing HR policies and procedures for their departments.
- Ensure all procedures related to promotion, transfers, and resignations are within company policy and legal boundaries.
- Assist in management training on leadership and HR topics.
- Oversee preparation of reports required by government agencies.
- Manage Workers' Compensation programs, ensuring timely claims and reports.
- Support operational efforts through proper staffing and training of associates.
- Assist in planning, coordinating, and executing employee activities and events, such as monthly staff meetings, food festivals, annual picnics, holiday parties, wellness fairs, and community service events.
- Issue certificates for staff training and experience.
- Assist in administration of the hotel’s social and staff benefit programs (e.g., Employee of the Month, Leader of the Month, and other staff incentives).
- Provide guidance to leadership on employee morale, relations, coaching, counseling, and discipline.
- Promote employee communication to encourage feedback.
- Maintain positive relationships with staff representatives and monitor employee grievances.
- Handle all back-office and administrative tasks of the department.
- Oversee the recruiting process, including position management, advertising, and community agency partnerships.
- Maintain confidential staff records, documents, pay scales, and other important databases.
Human Resources Manager Requirements:
- At least 5 years of HR management experience, preferably in the hospitality industry.
- Union experience required.
- HR certifications are preferred.
- Education: A four-year college degree in Human Resources, or a Bachelor’s or Master’s Degree.
- Proficiency in HR and Payroll Management Systems (HRIS) and excellent skills in Microsoft Office, HRIS systems, Applicant Tracking systems, and online recruiting resources.
Salary Range: $60,000 - $65,000
Full-time
Schedule: Monday – Friday, 9:00 AM – 5:45 PM
Health Benefits:
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Last updated on Feb 18, 2025