Our Opportunity:
Chewy is seeking a highly motivated, detail-oriented, dedicated Seasonal Transportation Coordinator. This position will work closely with Operations and the Chewy transportation department to provide exemplary customer service. This position is critical in ensuring that customer orders ship in a timely manner and damaged free. This position is responsible for understanding the freight process and equipment necessary for successful shipments.
What you'll do:
- You will perform maintenance and repair, housekeeping and plumbing, metal fabrication and carpentry to support our fast-paced fulfillment center operations.
- Ensure that all fulfillment center equipment is operating properly and ensure a safe working environment for all your fulfillment team members.
- Complete periodic and general maintenance tasks throughout the facility - as assigned and according to schedule.
- Perform daily inspections of conveyor systems, shipping, and packing equipment areas.
- Maintain accountability for assigned equipment and associated gear list, reducing loss, damage, and defects to zero.
- Complete repair order and maintain parts usage records.
- Troubleshoot mechanical and electrical problems, you will visually check, test, and evaluate the condition of components, equipment, and circuits.
- Follow company procedures.
What you’ll need:
- Ensures that freight is loaded properly in trailers for shipment to customers.
- Work with Operations and local delivery vendors to ensure we are making adjustments to the process to ensure the 100% delivery success. (ie more sweeps)
- Familiar with the sorter process and audits packages to ensure that it is working correctly.
- Work with Scheduler to ensure delivery vendors are providing trailers on time, pulling on time each and every time. Ensure that trailers in the yard are being prioritized correctly and that nothing is left behind or taken to the wrong facility.
- Act as a SME on the shipment process and partner with Operations on ensuring its success.
- Audit the process and document any delivery issues. Work with Operations and transportation to ensure solutions are defined and implemented.
- Perform other duties as assigned.
KNOWLEDGE< SKILLS AND ABILITIES REQUIRED
- Must be able to stand for long periods of time, lift up to 65 lbs. and bend, lift safely and repetitively
- Ability to read, comprehend and carry out simple instructions from oral instructions or written correspondence
- Good communicator and active listener
- Comply with all company policies, procedures and safety guidelines
- High level of professionalism and strong work ethic
- The ability to adjust to sudden changes in customer demands or operational goals
- Ability to plan and schedule tasks and handle multiple tasks at once
- Adhere to quality and performance standards
- Carry out responsibilities in accordance with the organization’s policies and procedures
- Ability to work in a fast-paced distribution environment
- Must be self-motivated and able to work in a team-oriented environment with an emphasis on total customer satisfaction
- Detail oriented and accurate
- Ability to focus attention on details
- Ability to prioritize, manage and complete projects with tight deadlines
MINIMUM QUALIFICATIONS:
- 1 to 3 years warehouse / distribution experience; specifically related to outbound shipment experience preferred.
- Strong written, verbal, analytical and problem-solving skills.
- Excitement for working in a fast pace environment with high level of ambiguity and change
- Customer service obsession, with willingness to do whatever it takes to satisfy customer needs
- Effective communicator and leader for team members, direct reports, cross-functional teams and executive leadership
- Proven ability to quickly adapt and drive the right results using data
- Highest levels of integrity and ethics
- Microsoft Excel and Outlook experience required.
- Able to work overtime with flexibility to assist on other shifts and or departments
WORK ENVIRONMENT:
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required to stand; use hands to finger, handle, or feel; and talk or hear. The employee frequently is required to reach with hands and arms. The employee is occasionally required to walk; climb or balance; and stoop, kneel, crouch, or crawl. The employee must regularly lift and/or move up to 65 pounds, frequently lift and/or move up to 65 pounds, and occasionally lift and/or move up to 100 pounds. Specific vision abilities required by this job include close vision, depth perception, and ability to adjust focus.
Employee will also work in a typical warehouse environment which can change dependent upon heat / cold from outside environment.
If you have a disability under the Americans with Disabilities Act or similar law, and you need an accommodation during the application process or to perform these job requirements, or if you need a religious accommodation, please contact CAAR@chewy.com.
If you have a question regarding your application, please contact HR@chewy.com.
Chewy is committed to equal opportunity. We value and embrace diversity and inclusion of all Team Members.
To access Chewy’s Privacy Policy, which contains information regarding information collected from job applicants and how we use it, please click here: https://www.chewy.com/app/content/privacy).
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Last updated on Aug 23, 2024