Benefits Analyst (Contractor)

Benefits Analyst (Contractor*)
San Mateo, CA (hybrid)

*Please note, this is a 7-month temporary position, through our Staffing Partner, DZX. This position will also require onsite work (every Wednesday) at our San Mateo location.

SIE is seeking a highly motivated, detail-oriented, analytical, innovative and customer-focused individual, with the primary goal to deliver an exceptional employee benefits experience built on smooth, efficient administration practices. The Benefits Analyst position will be responsible for day-to-day administration of Americas employee benefits programs, managing assigned vendor relationships, owning and driving process improvements, assisting with Open Enrollment, and other project-based work as needed.

Responsibilities:

• Support Open Enrollment, including benefit administration configuration and testing, benefit fair planning, employee communications drafting, employee intranet updates, and plan document review
• Responsible for ongoing administration management of various health and welfare benefits in the US, Canada and Latin America. Specific programs may vary but may include medical, dental, vision, mental health, life insurance, perks, commuter benefits, and retirement.
• Act as a subject matter expert for escalation of employee benefits inquiries and complaints to ensure quick, accurate, equitable, courteous resolution
• Participate in implementation of new programs/policies and proactively evaluate improvements to current programs
• Identify and drive process improvements and proactively refine the overall operations of the benefits function
• Create or manage reporting delivery and accuracy for assigned programs
• Constantly evaluate current practices to find better ways to get the job done, innovate ways to solve problems, and employ a hands-on approach to benefits management
• Audit existing plans and programs to ensure compliance and update as legislative requirements are updated
• Reconcile error reports from our vendors, identify root causes for errors and work with benefits administrator or HRIS to revise interface coding
• Ensure program compliance with federal and state regulations and conducting non-discrimination and other required testing

Qualifications/Requirements

• 4+ years Benefits Administration experience
• Bachelor’s degree and/or equivalent in experience required
• Ability to work in a team environment with a strong sense of urgency
• Strong Excel skills desired
• Strong vendor management, project management, analytical and problem-solving skills
• Strong customer service skills with a focus on employee education
• Knowledge of 401(k) and health and welfare benefit plan administration and management, ERISA, ACA, HIPAA and IRS regulations desired
• Experience with Benefits Administration platforms
• Workday experience a plus
• Ability to handle confidential employee information with discretion and good judgment
• Ability to collaborate with various internal and external stakeholders such as People Experience, finance, payroll, and HRIS

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Last updated on Aug 19, 2024