Communications & Culture Specialist

We are seeking a Communications and Culture Specialist who is passionate about communications, storytelling, and the employee experience to join our People team. Reporting to the Associate Director of Internal Communications and Change Management, your role will be to develop clear communications plans and manage employee experience initiatives to build a more engaged, inclusive, and energized workforce. You’ll work cross-functionally to translate complex concepts into concise messaging, create content that supports a range of exciting initiatives, and own ongoing projects to streamline company communications. Sitting within the People team, you’ll also hold a dotted line reporting relationship to the Employee Experience Lead to support the coordination of many culture-focused programs that create meaningful connections, enhance collaboration, and empower teams – all to advance our employee mental health and performance.

What you’ll be doing: 

Support Internal Communication across the organization by: 

• Managing our weekly employee newsletter, collaborating with teams across the org to curate and prioritize the most impactful company-wide updates.
• Providing support and coordination for internal comms initiatives, such as enhancing our company intranet.
• Cultivating strong relationships and building trust with subject matter experts across all levels and teams at Spring Health as you provide copy editing support, ask insightful questions to deeply understand the subject matter, offer strategic communications guidance, and develop comprehensive, employee-facing communication plans.
• Creating compelling employee storytelling, messaging, and collateral across different mediums: email, Slack, our intranet, video, FAQs, presentations, and one-sheets.
• Supporting the reinforcement of new and existing communications guidelines 
• Overseeing the content calendar for company-wide messaging, events, and programming, ensuring the org is not overwhelmed with information by playing “air traffic control.”
• Driving communications that elevates our existing People team programming, such as our benefits, growth opportunities, DEI initiatives and Employee Resource Groups that increase employee engagement, inclusion, and belonging
• Seeking, analyzing, and applying data to inform programming and strategy, while managing reporting for the Internal Communications function.
• Core KPIs: newsletter readership, intranet activity, employee engagement scores

Facilitate a culture of wellbeing and inclusion at Spring Health by: 

• Partnering with the Employee Experience Lead to execute the semi-annual Thriving Index survey, translating employee feedback into strategic action items, and facilitate unique employee experience initiatives
• Leading programming, such as Focus Weeks and Mental Health Summits, to promote wellbeing and connection among our distributed workforce
• Infusing opportunities for employee recognition across the org to celebrate work anniversaries, employee birthdays, topical holidays, and company milestones
• Partnering with the Head of Employee Experience to facilitate People Team events, from monthly All Hands to onsites
• Core KPIs: employee engagement scores

What we expect from you: 

• 3+ years of working experience within Communications; preferably familiarity with Employee Experience 
• BA or BS required, preferably with a background in Communications, Journalism, Marketing, Psychology, or related field
• Exceptional writing and copy editing abilities with a keen eye for detail and a talent for simplifying complex concepts into clear, engaging messaging
• Scrappy, adaptive self-starter who thrives in collaborative environments and can manage projects independently
• A resourceful, critical thinker with excellent judgment
• Deeply passionate about Employee Experience and Company Culture
• Team player who is eager to learn, receptive to feedback, and approaches problem-solving with a holistic mindset
• Experience with intranet content management and change management is a plus
• Completion of a writing assessment will be part of the interview process
• NY-based preferred

The target base salary range for this position is $86,000 - $106,250, and is part of a competitive total rewards package including stock options and benefits. Individual pay may vary from the target range and is determined by a number of factors including experience, location, internal pay equity, and other relevant business considerations. We review all employee pay and compensation programs annually at minimum to ensure competitive and fair pay.

Don’t meet every requirement? Studies have shown that women, communities of color and historically underrepresented talent are less likely to apply to jobs unless they meet every single qualification. At Spring Health we are dedicated to building a diverse, inclusive and authentic workplace, so if you’re excited about this role but your past experience doesn’t align perfectly with every qualification in the job description, we strongly encourage you to apply. You may be just the right candidate for this or other roles!

Ready to do the most impactful work of your life? Learn more about our values, how we work, and how hypergrowth meets impact at Spring Health: Our Values

Hypergrowth meets impact

What to expect working here:

• You will be held accountable to an exceptionally high bar and impact
• This may be the fastest work environment you will ever experience in terms of growth, decision-making, and time to impact
• You will be empowered to set your own boundaries and asked to adapt them in critical moments when the company needs you
• You will create processes & products that have never existed before
• You will have very direct conversations and receive continuous feedback to push you to become the most thriving team member and performer you can be
• Change is a constant here: your role, team, responsibilities, and success metrics will shift as the company grows

And…

• You get to be surrounded by some of the brightest minds in the field  
• You get to learn and grow at an extremely accelerated pace
• You will experience transparency, integrity, &  humility from leadership 
• You will be empowered to constantly challenge the status quo
• You get the space to experiment & innovate
• You get to make a transformational impact for the company, mental health, and for real human lives — and you will see that impact quickly
• You will become more resourceful and resilient
• You get to be part of a winning team that opens doors in the future

Benefits provided by Spring Health:

Your Total Health:

• Health, Dental, Vision benefits start on your first day at Spring Health. You and your dependents also receive an individual One Medical account which is valued at $199/year per user. HSA and FSA plans available
• A yearly allotment of no cost visits to the Spring Health network of therapists, coaches, and medication management providers for you and your dependents
• 10 allocated sick days per year
• Flexible paid time off in addition to 12 paid holidays throughout the year
• Access to Gympass, an on-demand virtual benefit that provides wellbeing coaching, and budget management.
• Spring Renewal: When you hit your four-year Springaversary, you’ll be awarded a four week, fully paid, sabbatical leave to renew and recharge. 

You And Your family:

• 4-4.5 months of fully paid parental leave
• Spring Health provides team members and their families with sponsored access to Bright Horizons® child care, back-up care, and elder care.
• Access to fertility care support through Carrot, in addition to $4,000 reimbursement for related fertility expenses

Supporting you financially through:

• Our People team benchmarks all salaries using the Radford Global Compensation Database for technology and life sciences industries. Radford benchmarks salaries with 3,589 global firms, 6.5 million employees, and 98 countries across the globe. We do this to ensure all of our team members are paid equally and competitively.
• On top of competitive and benchmarked salary, Spring Health offers incentive pay (based on role), and equity that begins vesting as we celebrate your first year with the company!
• Employer sponsored 401(k) match of up to 2% after 90 days of employment

Creating a culture you can thrive in:

• Flexible work arrangements: 66% of Spring Health team members work fully remote while 33% work in a hybrid model from our New York City offices
• Focus Fridays: no meetings, no distractions, just time for you to get work done.
• Focus Weeks: In Spring 2023, we held our first ever Focus Week, we canceled all non-essential meetings, minimized distractions, and you, our team members, to dive into the key work that gets chopped up or deprioritized during the regular day-to-day. We saw a 36% jump in the average energized score after those five days of flow state work and are finalizing a plan for quarterly Focus Weeks for team members.
• Up to $1,000 Professional Development Reimbursement per calendar year.
• $200 per year donation matching to support your favorite causes

Our privacy policy: https://springhealth.com/privacy-policy/

Don’t meet every requirement? Studies have shown that women, communities of color and historically underrepresented talent are less likely to apply to jobs unless they meet every single qualification. At Spring Health we are dedicated to building a diverse, inclusive and authentic workplace

To ensure intentional and equitable hiring practices, we use a balanced candidate slate in our interviews. This approach guarantees that our pool of qualified candidates includes individuals who are underrepresented in our organization at all levels. This is a key performance indicator (KPI) for our recruiting and hiring teams, reported quarterly to maintain accountability.

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Last updated on Aug 27, 2024