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Senior Manager Commercial Operations

rapidai · 26 days ago
United States
$160-180k
Full-time
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What you will do:

  • Work closely with sales leadership to streamline and enhance sales processes, ensuring efficiency and effectiveness in achieving revenue targets.
  • Oversee the development and implementation of robust reporting systems to provide key insights into commercial performance, market trends, and opportunities for improvement.
  • Drive the development of accurate sales forecasts, working closely with finance and sales teams to align revenue. 
  • Administer and configure the company CRM system (currently Salesforce.com) to meet the evolving needs of the sales and customer support teams.
  • Collaborate with cross-functional teams to gather and understand requirements for CRM system enhancements.
  • Implement and manage CRM customizations, workflows, process builder, and other automation tools.
  • Ensure data integrity and accuracy by performing regular data cleansing and validation activities. 
  • Offer support and training to users, ensuring effective utilization of CRM capabilities.
  • Stay informed about CRM updates and best practices to recommend and implement system improvements. 
  • Manage and direct the work of CRM analysts and/or contractors.
  • Drive the configure, price, and quote (CPQ) process and its implementation in the CRM system.
  • Direct the Deal Desk process for large deals and pricing or configuration exceptions.
  • This position has does not have direct reports.
  • Perform any other related activities assigned by reporting manager.

What you bring:

  • Bachelor’s degree in Business, Finance, or a related field; MBA is a plus.
  • 5+ years- proven experience in commercial operations, sales operations, or a related role.
  • Strong analytical and problem-solving skills with a data-driven mindset.
  • Excellent leadership and interpersonal skills with the ability to collaborate across departments. 
  • Proficient in CRM systems (e.g., Salesforce) and other sales-related technologies. 
  • Strategic thinker with the ability to translate business objectives into actionable plans.
  • Effective communication skills, both written and verbal.
  • Demonstrated success in driving process improvements and optimizing business operations.

What we offer you:

  • RapidAI pays 100% for employee coverage & 75% for your dependent coverage for medical, dental & vision premiums.
  • Medical Benefits – We offer a range of policies through TriNet 
  • Life Insurance/AD&D is 1X times your annual salary
  • We pay 100% for Short and Long Term Disability.
  • Healthcare and Dependent care flexible spending accounts are available
  • A 401k plan is offered through Empower
  • RapidAI provides $100 a month for internet/cell/phone services.
  • Time Off:
  • We have 10 company paid holidays!
  • RapidAI has a flexible vacation policy.  We urge employees to take vacation! Vacation allows employees to renew, reinvigorate, and rejuvenate.
  • Other Cool Benefits:
  • Equity - Stock Options
  • Incentive Compensation
  • And most importantly - You are joining an awesome team!
Compensation - The salary range target for the role described in this job description is $160,000 to $180,000. Final offer amounts depend on multiple factors including but not limited to candidate experience and expertise, geographic location, compensation/equity mix, and market data. This position may also be eligible for additional incentives such as equity awards, short-term incentives, or sales compensation.

Last updated on May 23, 2024

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