Senior Tech Lead

• 10+ years experience with information technology computer systems support, analysis, and resolution activities.
• Primary Skills: Excellent System Administrator and Troubleshooting skills. Excellent Unix/Linux platform experience, Excellent scripting competency (shell/UNIX/perl/python), Apache/ToClientat configuration, J2EE web development.
• Secondary Skill: Oracle SQL, Oracle Forms/MS SQL Server / jQuery/HTML/ CSS/ XML/JSON
• Should be strong in administrator role, architecture, requirements development, and coding skills, broad technology knowledge, and having experience in delivering Softwares.
• Should be capable of handling many aspects of the application, including but not limited to enhancements, performance, scalability, security, and testing.
• Should have strong leadership skills and must be excellent in communication and behavioural skills. Confident enough to work directly with product/application owner and his/her team at onsite.

• Should understand the requirements from the customer, should be able to communicate with customer and other teams. Develop the code as per the requirements, Deploy and troubleshoot the issues.

• To independently resolve tickets within agreed SLA of ticket volume and time.
• To provide support for on call escalations and doing root cause analysis of given issues to ensure positive customer feedback.
• To adhere to quality standards, regulatory requirements, and company policies.

Last updated on Aug 29, 2022