Veterinary Healthcare Virtual Assistant

We are a US-based company seeking veterinary medicine-trained staff based in the Philippines.

As a Veterinary Healthcare Virtual Assistant (VHVA), you will work directly with our clients -- veterinary clinics/practices based in the USA.

We help our clients improve workflow, save time, and remove the burden of in-room documentation. A VHVA can also help with back-office and administrative tasks.

Our goal is to help you succeed in this up-and-coming field of veterinary healthcare virtual assisting. Join the Hello Rache family and apply today!

You will have the following responsibilities:

• Live virtual scribing

• Attend to patient communications and interaction (phone/email/video)

• Respond to inquiries about healthcare services/tasks

• Gather medical or insurance information

• Manage appointment calendar

• Update patient chart records

• Research helpful information

• Handle administrative tasks/back-office in a medical setting (e.g. fax/file management, transcription)

Requirements

You will be successful in this role if you have the following qualifications:

• You are a graduate of any animal healthcare profession.
• You have experience with pet insurance.

• You can speak and write well in English. Proficient with medical terminologies and practices.

• You can connect with a variety of people and build rapport

• You have good attention to detail, especially in written reports

• You are comfortable with virtual technologies and can quickly learn.

• Internet speed must be at least 10mbps for both download and upload.

• Have reliable computer hardware and software (will be verified by our tech team)

• Have a webcam and headset

• Able to work at night i.e 11 pm-8 am (8 am - 5p m Arizona time)
• DVM graduates and licensed DVMs are encouraged to apply.
• Candidates with veterinary work experience are encouraged to apply.

Benefits

Competitive Pay Rates

Our pay rates are one of the highest in the industry along with other long-term benefits.

Free Training & Certification

We provide free training at no cost to you. Upon completion, you will receive a certificate and become a Certified Hello Rache Healthcare Virtual Assistant®.

Work From Home

Have the ability to work from the comfort of your own home. No more commuting; spend more time with your family and friends.

Long-Term Work Relationship

You will work with the same client consistently, leading to the development of a long-lasting work relationship.

US-Based Clients

Our Healthcare Virtual Assistants® work with doctors and other medical professionals based in the USA.

Passionate Community

Join the Hello Rache family and become a part of a growing, passionate, and dedicated group of Healthcare Virtual Assistants®.

Last updated on Aug 11, 2020