Help Desk Service Manager

The IT Manager role is to ensure the streamlined operation of the IT department in alignment with the business objectives . The IT Manager will plan, coordinate, direct, and design IT-related activities , as well as provide administrative direction and support for daily operational activities of the IT department. Work closely with decision-makers in other departments to identify, recommend, develop, implement and support cost-effective technology solutions for all aspects of the organization. Define and implement IT policies, procedures, and best practices.

Requirements

• 3+ years experience in an IT lead role, preferably within a fast-moving, dynamic environment.
• Strong verbal communication skills, especially when troubleshooting. We are looking for a team player with a positive attitude and a patient demeanor.
• Exceptional organizational skills, attention to detail, and follow-through. You must be a master of your field and anticipate needs before they arise.
• Hands-on experience with computer networks, network administration, and network installation.
• Excellent knowledge of technical management, information analysis, and of computer hardware/software systems.
• Experience working with Managed Service providers.

Last updated on Apr 30, 2024