People Operations Manager
5 months ago
London, United Kingdom

Find your magic with us

Connecting people to their family stories is special. We're proud to deliver these magic moments. Through technology, data and insights, we bring people closer to their past, to benefit their future.

We’re a fast-growing team of smart people, on a mission to help millions. Solve meaningful, complex problems and be a part of something magical. Enjoy the agility of a scale-up with the security of real financial backing, in a place where every story matters.

As a remote-first organisation, Findmypast employees choose how and where in the UK they work best, whether that's from home or at one of our offices. Yet, we recognise the value of seeing each other in person from time to time. Our quarterly team meet-ups, social gatherings, and biannual company offsite events offer the perfect opportunities for collaborative work.

Why join Findmypast?

  1. Be part of an ambitious fast-growing company in a £bn industry
  2. We’re a team of c.150 people today and with growth plans to reach 200 in the next 12 months
  3. We’re naturally collaborative and our cross functional teams create an environment where you can have big impact
  4. We’re neatly set up for flexible working and are remote first in the UK, giving people the freedom to thrive to deliver their best work
  5. You will be part of a great team, where you will have the opportunity to have an impact and grow in your role
  6. We’re a supportive bunch and actively encourage mentorship, peer learning and discussion

You won’t find any bureaucracy here, but you will find:

  • Generous holiday allowance of 26 days, with the chance to buy more
  • A pension contribution that stands out in the market (9.5% matched company contribution with a 6% contribution from the employee's side).
  • All the health and wellbeing benefits you’d expect and some you wouldn’t (Careers Page)
  • The chance to work with smart and fun people on products that will bring joy to millions.

About the Role:

As part of our business growth ambitions, we are looking to build out our People & Culture capability from a team of two to five. Reporting to Vicky, our Head of People & Culture, we are hiring our first People Operations Manager to join our team. You will play a critical role in the team, with accountability across all areas of the employee life cycle, and an opportunity to have big impact as we enter this next phase of growth. Responsible for building strong collaborative relationship with stakeholders to provide an excellent employment experience and providing generalist and specialist HR advice and guidance to our colleagues, managers and leaders. We are a small, yet nimble team so responsibilities are not divided by functions – you’ll get exposure across all teams!

Here’s what the role involves:

Employee experience policies:

  • Own all P&C related materials, ensuring that all our documentation & handbooks are constantly up to date with the latest company processes & mandatory policies. Making recommendations for policy changes to keep ahead of market trends is a key aspect of this role.
  • Oversee the company disciplinary and grievance policies
  • Partner with the key leaders during the performance review cycle to manage the company wide process, providing reporting & insights, making talent recommendations for development opportunities and ensure smooth running of the process, using Culture Amp.

Employee experience processes

  • Advise and coach managers on all aspects of core HR processes including performance management and development, talent management, compensation, HR policies, etc.

Employee relations

  • Provide ER advice to managers of all levels compliant with employment legislation and HR policies/procedures, gradually taking on more complex cases as needed
  • Be alert to changes in employment law or requirements


  • Co-ordination of salary benchmarking data for annual reviews including liaison with managers

Diversity, Equality & Inclusion

  • We’re active in our Diversity, Equality & Inclusion discussion and activities but we’d like to continue to evolve our actions deeper into the employee process including hiring and reward.
  • Be an active member of our diversity working group, leading on key initiatives from gender pay gap, to education across the business.

Data, insights and systems

  • Manage HR tools and systems to help simplify HR processes throughout the employee lifecycle
  • Draw insights from data to improve processes, employee engagement and policy alignment across the business

Partnering & Team Collaboration

  • Partner with P&C colleagues in talent acquisition and the wider people team to deliver a best in class, modern, proactive experience for the company
  • Partner with leaders and managers to build and maintain a strong company culture that attracts & retains talent on any people related matters, policies, or procedures
  • Mentor and support more junior members of the people and culture team


About you:

  • Worked as a People Operations Advisor or People Operations Manager within a larger team, ideally gained in a fast-paced environment
  • Demonstrate proven ownership in either a start-up or scale up organisation
  • Great relationship skills with the ability to influence and drive change. Be a visible colleague supporting managers and employees across all functions
  • Excellent analytical skills that will help inform and drive decisions
  • A great team player with a one team mindset
  • Proactive, with a creative approach, willing to challenge the ‘norm’ to deliver P&C work that is long lasting
  • Flexibility and the ability to manage multiple ongoing projects alongside day to day operational People activities
  • Strong knowledge of employment law and latest HR best practice
  • Commercially minded

If you said yes to these, and this all sounds appealing, then get in touch. This could be the start of something special.

What to expect next:

Our interview process is fast and goes like this:

  • An initial call with a Head of People & Culture (one hour)
  • Interview with HR Consultant and Senior Leader (one hour)
  • 30min conversation with COO

We don’t want our approach to hold anyone back, so if we need to tweak this for you, please just ask. Plus we’d love to know your pronouns so please let us know when you apply.

We want Findmypast to be the best company for all our diverse employees and customers. If you’d like a deeper understanding of our commitment to diversity, check out our careers page to hear from our CEO, Tamsin.


We're passionate about making FMP a great place to work and setting people up to succeed. Benefits include:

  • 26 days holidays + UK bank holidays. We also offer the option to purchase up to 4 additional days.
  • Excellent pension contribution from day one of up to 15.5% of your basic salary (9.5% matched company contribution with a 6% contribution from the employee's side).
  • Flexible working, as we want all our employees to have a brilliant work-life balance.
  • Enhanced and shared maternity/paternity/adoption leave.
  • Learning & Development budget, access to LinkedIn Learning and training opportunities.
  • Various social remote activities to keep connected as a company.
  • Employee Assistance Programme, wellbeing app access and Mental Health First Aiders.
  • Life assurance.
  • Private medical insurance, health and dental cash plan options.
  • Gym membership and staff discounts.
  • Cycle to work scheme.
  • Season travel tickets.
  • BorrowMyDoggy subscription
  • Subscriptions to Findmypast and British Newspaper Archive
See more...
About the company
Find your magic with usConnecting people to their family stories is special. We're proud to deliver these magic moments. Through technology, data and insights, we bring people closer to their past, to benefit their future. We’re a fast-growing team of smart people, on a mission to help millions.
More jobs like this
See All
Jobs based on your views
See All
You might also like
See All
© 2022 RemoteAmbition · Privacy · Terms · Sitemap · Status
Scan to download our app