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Enterprise Data Lake - 100% REMOTE ROLE

Negotiable
Full-time
Remote
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Enterprise Data Lake - 100% REMOTE ROLE
Chicago, IL /Montvale, NJ
Contract (12 Months)

U.S. Citizens and those authorized to work in the U.S. are encouraged to apply. We are unable to sponsor currently


Responsibilities
  • Effectively communicate support ticket information to team members and stakeholders in a timely and clear fashion
  • Work directly with customers via phone, WebEx, and email to resolve Zaloni product-related technical issues and identify defects
  • Assist with resolving general product and cloud issues and frequently asked questions; take ownership of tickets until full resolution
  • Assist in the maintenance of the Zaloni knowledge base and create new articles based on recent customer issues
  • Participate in planned team-wide shift rotations to cover business needs
  • First Responders to assist with meeting SLA(s). Troubleshoot Priority 2,,3, and 4 level tickets

Required Skills/Qualifications
  • Enterprise Data Lake (Hadoop/Linux/Zaloni) / Azure Data Lake (ADF/Azure Databricks/ADLS) - Sr Dev
  • Bachelor's or Master's degree required; Engineering, Computer Science or Information Systems preferred
  • Knowledge of Linux and scripting
Attributes
  • Demonstrate strong interpersonal and communication skills while working with customers and the internal team
  • Strong problem-solving, analytical and statistical grasp
  • Comfortable working in a globally distributed agile-environment
  • Excellent oral and written communication skills


Last updated on Mar 17, 2022

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