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Enterprise Data Lake - 100% REMOTE ROLE

g9jdnwzjhnvto4vaplg752gwru3na902d0vak4s37zofm0lm6v3p80meq1rg0f08 · 30+ days ago

Remote

Negotiable

Full-time
Remote

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Enterprise Data Lake - 100% REMOTE ROLE
Chicago, IL /Montvale, NJ
Contract (12 Months)

U.S. Citizens and those authorized to work in the U.S. are encouraged to apply. We are unable to sponsor currently

Responsibilities

Effectively communicate support ticket information to team members and stakeholders in a timely and clear fashion
Work directly with customers via phone, WebEx, and email to resolve Zaloni product-related technical issues and identify defects
Assist with resolving general product and cloud issues and frequently asked questions; take ownership of tickets until full resolution
Assist in the maintenance of the Zaloni knowledge base and create new articles based on recent customer issues
Participate in planned team-wide shift rotations to cover business needs
First Responders to assist with meeting SLA(s). Troubleshoot Priority 2,,3, and 4 level tickets

Required Skills/Qualifications

Enterprise Data Lake (Hadoop/Linux/Zaloni) / Azure Data Lake (ADF/Azure Databricks/ADLS) - Sr Dev

Bachelor's or Master's degree required; Engineering, Computer Science or Information Systems preferred
Knowledge of Linux and scripting

Attributes

Demonstrate strong interpersonal and communication skills while working with customers and the internal team
Strong problem-solving, analytical and statistical grasp
Comfortable working in a globally distributed agile-environment
Excellent oral and written communication skills

•

Last updated on Mar 17, 2022

About the company

G

g9jdnwzjhnvto4vaplg752gwru3na902d0vak4s37zofm0lm6v3p80meq1rg0f08

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