Director, Solutions Engineering

Our Opportunity

Our Solutions Engineering organization is seeking a Director of Solutions Engineering to lead a highly skilled solutions team in the Americas. The Solutions Engineering team partners with our customers to realize their full potential through the adoption of prescriptive solutions that drive their growth and success. 

We work with product & engineering teams, as well as CISO to C-level executives at large global brands who are building solutions with Snyk.  Internally, our SE team works closely with Account Executives, Professional Services, Technical Success Managers, Partners, and the Product Team to develop and execute the account strategy for Snyk’s enterprise customers.

As the Director of Solutions Engineering, you will lead, build, and mentor a best-in-class Solutions team at scale.  You will drive collaboration from cross-functional teams to influence and unify stakeholders at all levels of the organization to drive business outcomes.

Reporting to the VP of Solutions Engineering, you will play a hands-on role in building a team of solution engineers and owning the revenue and consumption responsibilities for the group.

You’ll Spend Your Time:

• Acting as a business and technical thought leader, with the ability to partner and drive GEO, Regional, and Account strategy and execution plans with cross-functional partners
• Partnering closely with Sales, Marketing, and Technical Teams (Professional Services, Product, Development, etc.)  to develop joint go-to-market initiatives that drive positive developer experience and outcomes while driving revenue growth
• Recruiting, hiring, leading, retaining, and coaching a world-class Solutions team and leaders.  
• Examining complex problems, creating simple solutions, and collaborating closely with prospects, channel partners, and our sales team to deliver winning solutions
• Working with customers, building technical & executive champions regularly, and leading EBCs with important customers
• Providing guidance to revenue leaders on sales strategy, product obstacles/gaps, and representing the team’s needs to executive staff
• Collaborating and maintaining a close working relationship with product teams, engineering, services, and support.
• Building processes to measure the performance and impact of the Solution Engineering Team and ensure that the team is optimized to meet rapidly evolving business needs
• Representing Snyk at industry events and conferences, customer business reviews, and contributing to new ideas and industry best practices
• Champion the voice of our customers to influence product direction and feature priorities

What You’ll Need:

• 12+ years of industry experience in a pre-sales capacity with 5+ years of direct line management experience (hiring, training, and retaining top talent)
• A track record of building and leading solution architecture/ engineering  teams ideally in a SaaS or API usage-based businesses
• Good knowledge of the developer, DevOps, Application Security, and ASPM ecosystems and practices or previous technical sales experience with APIs, distributed systems, databases, and/or developer tools preferred 
• Experience working closely with highly technical customers at the Enterprise level 
• Familiarity with a wide variety of coding languages and how they work
• Appetite for learning about new technologies and you’re curious about how things work under the hood
• Ability to plan and succeed, setting milestones along the way, over-communicate, create alignment, rally resources and satisfy stakeholders
• A team-oriented mindset
• To care about diversity and enjoy meeting people from all walks of life
• Strong communication (written and verbal) and presentation skills
• Strong executive presence and ability to foster deep relationships with our customers
• Thought leadership on industry trends, and competitive dynamics, and leverage this knowledge to shape strategy around user engagements 

We’d be Lucky if You: 

Have obtained a university degree in computer science, engineering, mathematics, or related fields

Last updated on Oct 10, 2023