Operations/Project Management - Business Analyst II

• Drive maximum adoption of client Guided Learning (OGL) and therefore renewals while identifying OGL expansion opportunities through the establishment and continual nurturing of high value relationships with OGL customers.
• Develop long term partnerships with our OGL customers to ensure they remain successful by realizing the full value of their investment in the client Cloud through the use of OGL.
• As a trusted advisor, the CSM will ensure OGL customers continue to use, renew and expand their existing contracts with client Cloud University.
• Work with the team, follow and improve internal processes and systems to achieve operational performance that meets or exceeds goals.

Last updated on Oct 6, 2023