Senior Inside Sales Engineer

IMI plc

We are a global specialist engineering company that creates breakthrough solutions. We are curious and like to solve problems, partnering with our customers to solve the demands of today and prepare for the challenges of tomorrow. We embrace innovation and care about outcomes that are good for business, everyday life and making a better world – creating lasting impact for everyone.

We design, build and service highly engineered products in fluid and motion control applications. We focus on five market sectors: Industrial Automation, Process Automation, Climate Control, Life Science and Fluid Control, and Transport.

Our partnership approach breaks through problems and reduces complexity. We don’t invent in isolation – we collaborate with our customers. We listen closely and we think differently, creating space for diverse minds to innovate. We are working together to make businesses safer, more sustainable and more productive. We employ approximately 10,000 people in over 50 countries around the world.

Role Overview:

The Senior Inside Sales Engineer will work on RFQs and will work with Outside Sales team and play a key role in the development and implementation of sales strategies for the Upgrades business segment. This will include both upgrading existing IMI Critical Engineering equipment to meet the changing demands of the industry or replacing a competitor’s equipment with IMI Critical Engineering technology.

Responsibilities:

• Review blueprints, plans, schematics, P&IDs., Isometrics and other customer technical and commercial specifications to develop and prepare technical solution and cost estimates for our customers.
• Reviews customer quality specifications and is responsible for accurate sizing, design selection, and error free proposal preparation including execution and organization of contract Risk Review Process
• Conducts technical discussion with customers on all projects to identify issues and offer creative solutions that exceed customer expectations.
• Partner with Operations (Engineering, Project Management, and Manufacturing) to solve technical and commercial issues that arise during the proposal stage.
• Conduct and lead the proposal review process with the applicable Application Engineer team to ensure the proposed custom valve solution, materials selections, and actuator design meet the application requirement.
• Meet with customers to assist in identify the technical value IMI Critical Engineering brings over our competition by identify specific reasons (see next bullet) why custom solution is required to assist the Outside Sales team in closing sales.
• Provide technical guidance to customers on their existing systems.  Review the impact their operating conditions (flow rate, inlet/outlet pressures, temperature) have on the valve design, range/ability requirements, and piping.
• Supports Key Accounts through customer visits, understanding customer needs, customer education, data analysis and value selling.
• Analyses history of projects won and lost to arrive at appropriate market pricing for each account.
• Coordinates with other functions and key stakeholders to assimilate information for demand planning, risk management, project execution and contract flow down.
• Applies principles, methodologies, and techniques of the project management discipline to initiate projects, including but not limited to organizing and preparing the project, identifying stakeholders, developing the project charter and plan, defining scope requirements, sequencing, and estimating activities, estimating costs, planning quality, planning communications, planning risk management, and planning procurements.
• Tracks department key performance indicators, analyzes trends and data points and provides insightful input based on factual data to the sales and operations leaders for strategic planning and execution.
• Responsible for reviewing various data points to identify potential areas for growth.

Qualifications:

• Bachelor’s degree in science/technical or engineering degree highly preferred
• 6-10 years of experience preferred
• Industrial sales management or project management experience a plus 

Physical Demands:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to sit; use hands to handle or feel, talk, and hear. The employee is occasionally required to stand and walk.

Specific vision abilities required by this job include close vision, and ability to adjust focus.

Occasional domestic travel may be required.

Work Environment:

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

The noise level in the work environment is usually moderate (office/cubicle environment with computers, fax machines and printers operating) to loud (manufacturing environment with large machinery operating).

What IMI Can Offer You

At IMI, one of our top priorities is to create an inclusive culture of health. We strive to remove barriers to care (whether that be physical or financial) and in doing so, we offer choice for all your health and wellbeing needs. 

See below for a general overview of our amazing perks and benefits:

• Multiple health plans to choose from: HMO, PPO, and High Deductible Health Plans with a low-cost share
• Best-in-class 401K plan with zero vesting and up to 6% contribution matching
• 14-week maternity leave at full pay following one year of service (Adoption benefits are equivalent)
• 4-week paternity leave at full pay following one year of service (Adoption benefits are equivalent)
• Employee Resource Groups that offer community and support, like our Pride Network and Network of Women groups 
• PTO, encompassing inclusive holidays 
• Career Development opportunities (IMI’s ‘Catalyst’ Program)
• Employer contribution for Health Savings Account, and in many cases free virtual telemedicine, and teletherapy.
• Mental Health and wellness programs to support you and your family
• Full suite of voluntary benefits to tap into, including but not limited to: Critical illness insurance, hospital indemnity, legal insurance, identity theft protection, and pet insurance or home & auto insurance through our discount advantage platform
• Short & long-term disability as well as basic life insurance at 2x your basic salary at no cost to the employee
• Free financial advisors, webinars, and classes through Charles Schwab
• Annual Employee Stock Purchase Plan with option to purchase IMI shares at a reduced employee only price - no opportunity to lose, only to profit or refund your investment 100%

**Benefits plans change year over year, but we have guiding principles in place to ensure our employees have the tools and resources available to stay connected and up to date**

Health & Safety

The physical demands described within the Key Duties & Responsibilities section of this job description are required to perform the essential functions of this position.  Reasonable accommodations may be made for individuals with disabilities.  Please contact your local HR representative to discuss the specific Work Conditions and Physical Requirements of this role.  

Health, Safety, and Environmental Duties – At IMI we are all personally committed to protecting our people, minimizing our impact to the environment, the communities we operate in and our company. All members of our workforce have the duty to ensure the health, safety and welfare of themselves, others, and the environment. Every employee is expected to follow all HSE operating procedures, also to challenge any observed behaviors or unsafe acts.

Code of Ethics

IMI requires the highest standard of ethics in all business dealings, particularly with customers, suppliers, advisors, employees, and the authorities. In accordance with the IMI Way: Our Code of Responsible Business.

Changes to This Job Description

IMI may amend this job description in whole or part at any time.

IMI Critical Engineering Americas provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

•

Last updated on Sep 24, 2024