About Luna
Physical therapy is powerful—for developing strength, managing emerging conditions, or recovering from surgery. But it’s challenging for physical therapy to make a significant clinical impact because therapists and patients are worn out. Through technology and innovation, Luna makes it easier to give and receive care. Driving faster recoveries for lasting health in an industry long overdue for change, Luna is reimagining the physical therapy experience for all.
Luna would like to welcome a dedicated Physician Success Specialist to join our growing clinical team! This role is critical in fostering the highest clinical quality and success of partner physicians, VIP physicians, and referral sources by creating a streamlined experience for those who give and receive outpatient at-home rehabilitative care through the Luna platform. The Physician Success Specialist is dedicated to effective escalation management, clinical support, and facilitating cross-functional collaboration.
Experienced in physical therapy and want to make a transition to a non-clinical role? This is wonderful opportunity for you to do just that! Apply your clinical skills, without direct treatment, and facilitate meaningful interactions for physicians, physical therapists, and patients who rely on Luna PT to heal!
How you will have an impact
- Creation of physician profiles, pathways/protocols, and overall clinical support of escalations
- Outreach to identify and implement physician/surgeon rehabilitation preferences.
- Support Pathways process from implementation through go-live.
- Monitor and report on pathways adherence and clinical outcomes.
- Pathways administration, which includes pathway assignments, ongoing notes, dashboard utilization, etc.
- Engages in customer-facing communications and care coordination with multiple stakeholders (patients, therapists, physicians).
What Luna can offer you
- Opportunity to grow with a start-up that is revolutionizing the delivery of physical therapy
- Supportive leadership with lots of opportunity for those who wish to grow alongside of Luna
- Full time remote position
- Paid Time Off with holiday
- Stock options
- Medical, dental & vision on the first of the month following start date
- Company-paid life insurance, and much more!
What you can offer Luna
- Minimum of 2-4 years of related experience; preferred Physical Therapist Assistant (PTA) who has worked in an outpatient orthopedic setting
- Requires a two-year college degree, or job-specific skills acquired through an apprenticeship program.
- Experience working with electronic health records (EHR) and healthcare data management systems.
- Knowledge of relevant regulatory guidelines and standards, such as HIPAA and CMS.
- Able to work independently and proactively with good judgement
- Customer experience obsessed with professional acumen and presence
Join our team as a Physician Success Specialist and contribute to the enhancement of clinical outcomes and customer experiences. Apply now to take the next step in your career.
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Care Exceptionally * Incredibly Relentless * Be Impactful * 1% Better, Every Day
~ Forbes America's Best Startup Employers of 2024 #111 ~
~ Fast Company World's Most Innovative Companies of 2024 #13 in Healthcare ~
~ Exceptional Performance Designation from Medicare/CMS MIPS 2022, 2023 ~
~ Gold Indigo Design Award for mobile app design excellence 2020 ~
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Last updated on Sep 18, 2024