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Global Lead, Product Marketing

lightspeedhq · 8 days ago
Negotiable
Full-time
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Hi there! Thanks for stopping by 👋

Are you actively looking for a new opportunity? Or just checking the market? Well… you might just be in the right place!

Lightspeed is seeking a results-oriented Product Marketing Lead to accelerate growth of the Hospitality product line across our 3 regions: North America, Europe, and APAC (Australia and New Zealand). Reporting to the Vice President of Product Marketing, and managing a team of PMMs through both direct and dotted lines, this position will: determine the global go-to-market strategy for Hospitality products; establish impactful positioning and messaging for Hospitality solutions; lead the Hospitality team’s efforts in conducting market analysis and customer research; develop and own the Hospitality PMM roadmap; and build and lead programs that support business goals. As a Player/Coach manager, you will drive strategy for the Hospitality vertical, manage the roadmap and work across the PMM team, and own select projects, while ensuring the team stays accountable to established goals.

At Lightspeed, as a Global Lead for Product Marketing, you will build influential relationships throughout the organization. You will interact with diverse stakeholders at varying levels across Product, Marketing, Sales, Customer Service, Partnerships and more in order to help accelerate the launch and lifecycle management of our Hospitality products.

What you’ll be responsible for:

  • Becoming an expert in the hospitality industry and understanding the technology landscape that help restaurateurs be successful
  • Develop the global go-to-market strategy for Lightspeed Restaurant, gaining buy-in from product, GTM and regional partners
  • Oversee the planning and execution of GTM programs across the Hospitality PMM team; define team goals and own the results of PMM initiatives
  • Represent the voice of the customer across the organization; distill feedback from various functions and drive organizational alignment around key insights
  • Define the market research roadmap and surface insights that inform strategy and roadmaps
  • Lead the creation & oversight of the PMM roadmap, defining marketing initiatives that spans the customer lifecycle, from initial launch through product adoption, onboarding and retention
  • Product Partnership - drive alignment and collaboration between product and marketing teams; establish team processes for launching new products and features, and surfacing insights from customers and sales teams that help inform future product development
  • Sales and partner enablement – drive collaboration with sales and partner teams to enable teams to sell and deliver new offerings
  • Develop influential and collaborative relationships with various cross-functional teams, including Marketing, Product Managers and leadership, Sales leadership, Customer Support, and production teams of creatives and automation specialists
  • Work with other PMM Leads to drive functional initiatives and career development for the global product marketing team

What you need to bring to the team:

  • 8+ years experience working in product marketing, growth or lifecycle marketing, or similar go-to-market experience
  • Previous background in SaaS marketing, preferably with experience in either consumer apps / technologies, early stage startups, or with exposure to small business audiences
  • Experience working with product and engineering teams
  • Excellent written and verbal communication skills
  • Demonstrated ability to lead with influence across multiple cross-functional stakeholders
  • Ability to build, maintain, and manage close working relationships across a variety of departments and levels
  • Strong quantitative analytical ability
  • Genuine interest in and curiosity in helping SMBs succeed

Even better if you have, but not necessary:

  • MBA or Product Marketing Alliance certification 
  • Experience in the retail industry in any capacity is a strong asset

What’s in it for you?

Come live the Lightspeed experience...

  • Ability to do your job in a truly flexible environment;
  • Genuine career opportunities in a company that’s creating new jobs every day;
  • Work in a team big enough for growth but lean enough to make a real impact.

… and enjoy a range of benefits that’ll keep you happy, healthy, and (not) hungry:

  • Lightspeed RSU program (we are all owners)
  • Unlimited paid time off policy
  • Flexible working policy
  • Immediate access to health insurance
  • Health and wellness benefits
  • Paid leave assistance for new parents
  • Linkedin learning license
  • 1 paid volunteer day annually

To all recruitment agencies: Lightspeed does not accept unsolicited agency resumes. If we have not directly engaged your company in writing to supply candidates for a specific vacancy, Lightspeed will not be responsible for any fees related to unsolicited resumes.

Lightspeed is a proud equal opportunity employer and we are committed to creating an inclusive and barrier-free workplace. Lightspeed welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process.

Where to from here?
Obviously, this has to be mutually beneficial: we want you to step into a role you love, and we want to offer you a place you’re proud to come to every day. For a glimpse into our world check out our career page here.

Lightspeed is building communities through commerce, and we need people from all backgrounds and lived experiences to do that. We were founded in 2005, in Montreal’s gay village and our original members were all part of the LGBTQ+ community. The ethos of our business has been about inclusion from the very beginning, and we strive to provide a workplace where everyone belongs.

Who we are:
Powering the businesses that are the backbone of the global economy, Lightspeed's one-stop commerce platform helps merchants innovate to simplify, scale, and provide exceptional customer experiences. Our cloud commerce solution transforms and unifies online and physical operations, multichannel sales, expansion to new locations, global payments, financial solutions, and connection to supplier networks.

Founded in Montréal, Canada in 2005, Lightspeed is dual-listed on the New York Stock Exchange (NYSE: LSPD) and Toronto Stock Exchange (TSX: LSPD). With teams across North America, Europe, and Asia Pacific, the company serves retail, hospitality, and golf businesses in over 100 countries.
 
 
Lightspeed handles your information in accordance with our Applicant Privacy Statement.
 

Last updated on Feb 12, 2024

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