At South West Water we believe that the strongest businesses are built on solid, stable foundations - with a vision and a culture that gives them the freedom to change, improve and innovate.
We’re proud to be responsible for providing reliable, efficient and high-quality drinking water and wastewater services for the beautiful South West area.
And we have huge ambitions.
Not only are we committed to reaching net-zero by 2030, but we’ve also partnered with Wildlife Trusts, National Parks and local partners to help ensure a better future for generations to come.
So, if you want to be part of a diverse team where opportunities flow and fresh ideas are welcomed, #JustAddWater.
Are you an experienced Deskside Support Analyst looking for a new and challenging role within one of the South West’s largest companies? Are you passionate about playing a meaningful role whilst helping, supporting, and building relationships with colleagues around the business?
A fantastic opportunity has arisen for an experienced Deskside Support Analyst to join our IT Support team, based in Exeter, working Monday to Friday, 37 hours a week. Joining us on a full-time, permanent basis, you will receive a competitive salary of up to £29,484 - £36,036per annum depending on skills and experience, plus excellent benefits.
About the role:
As a Deskside Support Analyst you are responsible for providing a high quality and essential support service to all of your 4,000 Pennon Group colleagues and Partners IT issues, that are either too technical, too time-consuming or uncommon, which cannot be resolved from a 1st line perspective (IT Service Desk). You will regularly visit Pennon business sites, to resolve IT hardware and network issues, which cannot be resolved remotely. You will be innovative and creative and thrive on solving complex IT problems.
Closing Date: Sunday 3rd November 2024
Please note that the successful candidate will be subject to a mandatory DBS check as part of the onboarding process.
Be yourself, we like it that way. Together, we will build a culture of belonging, where inclusion is instinctive. Diversity is our strength and a reflection of our communities. We care, we value everyone, we celebrate uniqueness.
Our core values which are essential to our success are:
Be Rock Solid - Build trust and be trusted. Be the one we all look to and can depend on.
Be You - We want you to bring your best everyday. Be yourself and make your mark in your individual way.
Be the Future - Embrace change. Drive Progress. Own the challenge.