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Technical Support Specialist

unlimit · 30+ days ago
Negotiable
Full-time
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About Unlimit
 
Founded in 2009, Unlimit is a global fintech company that offers a large portfolio of financial services, including payment processing, Banking as a Service (BaaS), and an on-ramp fiat solution for crypto, DeFi, and GameFi. The company’s mission is to deliver solutions that eliminate financial borders, enabling businesses to operate locally and internationally easily across Europe, the UK, LatAm, APAC, India, and Africa. Unlimit has over 500 employees across 16 offices and five continents, including London, Frankfurt, Singapore, São Paulo, Hong Kong, and Mexico. For further information, please visit https://www.unlimit.com


Responsibilities:

  • BackOffice user support (technical issues, change requests, bug detection and reporting)
  • Creating new tasks based on requests from the Settlement Office team
  • Interaction with internal users on issues related to the current operations
  • Daily building and validation of reports
  • Validation of a new functionality on production, creation of user documentation

Requirements:

  • Experience of at least 1 year in technical support of IT product, preferably fintech
  • Excellent knowledges of Excel
  • SQL
  • Analytical mindset
  • High level of responsibility and self-organization
Join Unlimit Team now!

Unlimit is an equal opportunity employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We welcome applications from all members of society irrespective of age, sex, disability, sexual orientation, race, religion or belief.

Last updated on Feb 29, 2024

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