Emergency Communications Officer I

EXPECT THE BEST

Be a part of an Agency rich with experience where you can pursue your passion

Apply below with the Canyon County Sheriff's Office

THE FOLLOWING ADDITIONAL FORMS ARE MANDATORY FOR ALL COMMUNICATIONS APPLICANTS. Application will be considered incomplete IF NOT SUBMITTED.

You will be directed to upload these completed documents when completing the application.

• Proof of education copy – Applicants must provide GED, high school and or college transcripts.
• Complete and Upload the following forms: Additional-Paperwork-for-Non-Commissioned -Dispatch Center
  • The Authorization form needs to be notarized; we can provide that service for you in our office, if needed. You must be present at the time of signing with a valid Photo ID.
• Complete and upload the Canyon County Application form: CCSO Employment Application
• Typing tests results. You can complete this at www.typingtest.com

Hourly: $25.11 Plus a Generous Benefit Package!!

Application Closing Date: October 24th, 2024, 4:00pm

· County streets and surrounding areas, including geographical layout of contracting cities within the County and other operating districts served by the Office;

· Police and Fire/EMS dispatch procedures;

· Office organization, policies, and procedures;

· Specialized and computer-aided dispatch (CAD) operating system and multi-line telephone system;

· Operation of a personal computer and job-related software.

Ability to:

· Work cooperatively and constructively with fellow workers and members of the public to provide public service of the highest quality and quantity;

· Follow written and oral instructions;

· Enter and retrieve data and information with accuracy and speed;

· Operate radio transmitting equipment in a fast and efficient manner, including under stress;

· Perform routine clerical work;

· Follow Office guidelines and procedures relating to response to emergency situations;

· Exercise good judgment in the handling and prioritizing of calls within the Office;

· Effectively communicate and make decisions related to dispatching emergency vehicles under stressful work conditions;

· Listen and retain information communicated in emergency calls;

· Establish and maintain effective working relationships with supervisors, other County employees and the general public;

· Communicate clearly and concisely, orally and in writing;

· Operate standard office equipment, including a personal computer using program applications appropriate to assigned duties;

· Operate specialized computer-assisted dispatch (CAD) communications equipment, criminal information retrieval systems, and a multi-line telephone system;

· Operate a motor vehicle;

· Prepare accurate and grammatically correct written reports;

· Respond to citizen requests in a courteous and effective manner;

· Perform a wide variety of duties and responsibilities with accuracy and speed under stress and the pressure of time-sensitive deadlines;

· Perform multiple tasks simultaneously, including handling interruptions, and return to and complete tasks in a timely manner;

· Demonstrate integrity, ingenuity and inventiveness in the performance of assigned tasks.

Acceptable Experience and Training

· High school diploma or GED equivalency; and

· Some experience and/or training in emergency dispatch, communications, or related field is preferred; or

· Any equivalent combination of experience and training which provides the knowledge and abilities necessary to perform the work.

Special Qualifications

· Idaho driver’s license;

· Idaho POST certification within one year of hire;

· Bilingual (Spanish and English) preferred.

· Must successfully complete a background investigation, including a polygraph examination, through the National Crime Information Center (NCIC).

Essential Physical Abilities

· Sufficient clarity of speech and hearing, with or without reasonable accommodation, which permits the employee to discern verbal instructions, to listen and respond to radio transmissions and voice instructions; to communicate effectively in person, on the telephone, and over a two-way radio; ability to hear sounds within the normal range of hearing (phone conversations, co-workers, supervisors, radio traffic) and to hear in the presence of noise;

· Sufficient visual acuity, with or without reasonable accommodation, which permits the employee to review a wide variety of written and electronic materials, distinguish letters and numbers, and to see in detail objects or printed material at greater than arms length;

· Sufficient manual dexterity, with or without reasonable accommodation, which permits the employee to operate control mechanisms such as radio knobs and other mechanisms requiring fine adjustments to position, to handle a variety of records and files, to type with speed and accuracy, to operate a motor vehicle, and to operate standard office equipment and a personal computer;

· Sufficient personal mobility, agility, and flexibility, with or without reasonable accommodation, which permits the employee to stand or sit for long periods of time, move between work stations, lift up to 25 pounds, and work in an office environment.

EOE Statement

Canyon County is an Equal Opportunity Employer. Employment decisions related to recruitment and selection are made without regard to race, color, religion, sex, national origin, age, disability or genetics.

Last updated on Oct 10, 2024