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Front Office Member

aledade · 30+ days ago
Negotiable
Full-time
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Location: Faith Medical Center
Position: Front Office Member

We are looking to add an experienced full-time Front Desk Receptionist at a busy primary care practice in Charlotte, NC (Faith Medical Center). The ideal candidate will be able to multi-task, provide excellent patient experience and attention to detail, and work comfortably in a team environment.

Responsibilities

  • Check in/out patients quickly and accurately
  • Complete insurance verification
  • Verify patient demographic information at the time of scheduling appointment and upon check-in
  • Monitor and respond to patient and clinical staff messages
  • Complete patient outreach
  • Answer incoming calls
  • Scan incoming documents
  • Obtain co-pays and payments
  • Maintain clean appearance of waiting area and front desk

Requirements

  • Prior Front Desk experience in a medical setting preferred, not required.
  • Excellent computer skills
  • Excellent communication skills
  • Experience with Electronic Health Record (Preferred)

Last updated on Sep 13, 2024

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