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Health Client Leader I

cannondesign · 29 days ago
Negotiable
Full-time
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CannonDesign has an exciting opportunity for a Client Leader I, for the Health Market, based in our Denver office. Look at the description below. If you think your skills and experience, make you a good match for this position, we would love to hear from you. We are looking for creative, curious, empathetic people to join our Living-Centered Design movement.
 
ABOUT OUR FIRM
CannonDesign is an integrated design solutions firm focused on helping people continuously flourish. Whether designing for innovations in health, new scientific discoveries, equity in education or the next big idea in business, we use our Living-Centered Design approach to help organizations realize widespread change. Our ability to design transformational places, plans and strategies is why Fast Company named us a World Changing Company and one of the most innovative design firms in the world.
 
ABOUT THE ROLE
Your role is focused on partnering with other client leaders or market leaders within an office or market to build and/or maintain strategic long-term relationships with targeted clients. You will contribute to the success of the market / office by participating in marketing and business development, as well as client and team leadership activities. In this role you will advance the quality of our work, integrate our range of design services, manage our processes, and deliver solid financial performance. Importantly, you will be an ambassador of our brand, responsible for demonstrating how our Living-Centered Design approach can help clients and partners achieve their goals. 
 
WHAT YOU WILL DO
In this role the majority of your time will be spent on client and team leadership activities engaged directly on projects. In addition, you will be required to build new business opportunities and create long-term client relationships with the existing clients that support the growth of the firm. Expectations of Success include:
  • Client Leadership: Leading, engaging and partnering with our clients on billable project-specific work, fostering strong long term client relationships, driving successful project outcomes and financial success, while creating opportunities for future engagements. You will be responsible to contribute to the overall success of the client relationship.
  • Top Line Growth: Developing new net signed fee opportunities for our markets, practices, and service lines through the successful implementation of the work with our existing clients. Participating in marketing activities with other leaders in the firm including at a minimum, proposal preparation and interviews with new target clients, to increase our firm’s top line capture.
  • Team Leadership: Leading high performance teams and working collaboratively within our SFMO (Single-Firm, Multi-Office) culture to advance and support high-performing teams focused on delivering high-quality service and innovative design solutions to our clients.
AREA OF FOCUS
  • Client Leadership: Responsible for the leadership and growth of client relationships within an office or market. Must be a self-starter and an entrepreneurial person with the ability to lead clients and client teams.  You must be able to collaborate effectively with others across the full range of services provided by our firm. You are expected to provide hands-on leadership in support of our clients and in the development of the work from the initial client visioning meetings through completion of the work.
  • Top Line Development: Provide new net signed fee opportunities by partnering with our existing clients in the implementation of the work. Build top line by securing “direct select”, repeat business and additional services with our clients. You will champion our Omnichannel approach by promoting and cross selling all markets, practices, and integrated services throughout all phases of client engagement. In this role you will have a personal goal of achieving top line success of $0.50M in 12 months and $1.0M per year thereafter in net signed fees.
  • Team Leadership Skills: Proactively develop and lead collaborative project teams. Expected to build and lead diverse and inclusive teams capable of both winning and executing transformational solutions that differentiate the firm and add value for our clients. Responsible for ensuring success both from a client and a CannonDesign perspective.
  • Strategy and Planning: Develop an understanding of the business, operations and process needs of the client. Working with other leadership to bring together a comprehensive team of experts and thought leaders within CannonDesign focused on executing creative, state-of-the-art solutions.
  • Bottom Line Growth: Working with the Business Practice Leader and Office Market Leader to ensure our firm’s business practices, goals and bottom-line initiatives are successfully implemented.
  • Staff Development: Mentoring and growing emerging professionals. Assisting in establishing an environment that encourages leadership, integrity, humility, respect and responsibility, along with collaboration, experimentation, innovation, creativity and entrepreneurship. Building enthusiasm for Living-Centered Design among teams and showing emerging professionals how it applies to their work.
 
ABOUT YOUR QUALIFICATIONS:
  • Must have at least 10 years of experience in the Health Market, preferably working in the A/E/I industry.  
  • Bachelor degree in architecture, interior design, interior architecture, or related engineering degree preferred.
  • Current Registration/Licensure in Architecture, Interior Design or Engineering preferred.
  • Strong communication and leadership skills.
  • Business acumen and proven ability to execute strategy.
  • Professional acumen and maturity demonstrated by the ability to communicate authentically and respectfully.
  • Some travel required. 
 
ABOUT WORKING HERE
  • We are relentless in our pursuit of client adoration (not simply satisfaction). Consistent delivery of the best service is what we are about.
  • We are committed to ensuring our practice is equitable for all employees, representative of the communities around us – and focused on the future of design. We advocate for equity, diversity, and inclusion efforts through the leadership of our DEI Council, Employee Resource Groups and other community advocacy initiatives.
  • We’re about communication and transparency here. If you want to talk to someone about an idea you have, or a challenge that needs addressing, we’re ready for you.
The salary range for this position to be filled in the Denver, CO office is $94,000 to $118,000 annually.  This salary range is the range we believe is the anticipated range of possible base compensation at the timing of the posting. We may ultimately pay more or less than the anticipated salary range for the position. Employees may be eligible for discretionary bonuses. We offer a full benefit package including medical, dental and vision coverage and flexible spending account options and voluntary insurances. We have paid time off, flex-time summer hours, remote work options and a 401k plan and employee perk programs. For a general overview of our benefits, please visit our careers page at www.cannondesign.com/careers/. Actual compensation may vary from posting based on geographic location, work experience, education and/or skill level.
 
Please note that candidates can only apply to our positions on our company Careers site. It's not uncommon for scammers to create positions that look legitimate on other sites; never enter your information or apply for CannonDesign positions on any platform. Should an issue arise that you feel we should be aware of, please contact us. Please provide your resume and portfolio when applying.
 
As a condition of employment, all employees are expected to complete mandatory training, including compliance training, within required timeframes and adhere to our internal policies and our Code of Conduct.
 
CannonDesign recognizes the value of diversity in our workforce. We are committed to equal opportunity. We consider all qualified employment applicants without regard to race, religion, color, gender, age, national origin, sexual orientation, gender identity, partnership status, protected veteran status, disability, or any other status protected by federal, state, or local law. Individuals who hold legal work authorization applicable to employment at CannonDesign in the United States will be considered without regard to citizenship/alienage.

Last updated on Mar 20, 2024

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