Job Description: General Summary Develops, creates, and modifies general computer applications software or specialized utility programs. Designs test plans, scenarios, scripts, or procedures. Documents software defects, using a bug tracking system, and report defects to software developers. Identifies, analyzes, and documents problems with program function, output, online screen, or content. Develops testing programs that address areas such as software scenarios, error or bug retests, or usability. Participates in product design reviews to provide input on functional requirements, product designs, schedules, or potential problems. The responsibilities of this role include:
Working under some supervision.
Making decisions that are moderate in impact; errors may have relatively minor financial impact or effect on projects, operations, or customer relationships; errors may require involvement beyond immediate work group to correct.
Using verbal and written communication skills to convey information that may be somewhat complex to others who may have limited knowledge of the subject in question. May require basic negotiation and influence, cooperation, tact, and diplomacy, etc.
Having a moderate amount of influence over key organizational decisions (e.g., is consulted by senior leadership to provide input on key decisions).
Completing tasks with multiple steps that can be performed in various orders; some planning and prioritization must occur to complete the tasks effectively; mistakes may result in some rework.
Exercising creativity to draft original documents, imagery, or work products within established guidelines.
Using deductive and inductive problem solving; multiple approaches may be taken/necessary to solve the problem; often information is missing or incomplete; intermediate data analysis/interpretation skills may be required.
May be solicited during strategic planning period. The responsibilities of this role do not include:
Financial accountability (e.g., does not involve budgeting responsibility).
Principal Duties & Responsibilities
Conducts log analyses to identify where an issue has occurred and makes recommendations for how to address the issue.
Determines which work tasks are most important for self and junior engineers, avoids distractions, and completes work in a timely manner.
Communicates with project lead via email and direct conversation to provide status and information about impending obstacles.
Gathers, integrates, and interprets information from a variety of sources in order to troubleshoot issues and find solutions.
Adapts to significant changes and setbacks in order to manage pressure and meet deadlines.
Communicates with tech leads on a project in order to verify the accuracy of testing systems.
Manages individual project priorities, deadlines, and deliverables with minimal supervision.
Implements a complex testing plan by attempting to cause a failure within a determined area of code.
Collaborates with others inside and outside of project team to accomplish project objectives.
Anticipates and discusses identified testing problems with manager and peers to maintain open communication.
Detects bugs in testing code and resolves issues using more advanced debugging approaches.
Communicates detailed and regular feedback about identified feature issues to software and systems teams.
Escalates technical issues to technical leads.
Acts as a resource for less knowledgeable engineers.
Participates in verifying that proposed solutions to identified issues accurately address and correct the problem.
Collects information and identifies basic patterns/trends related to systems testing.
Attends technical conversations with tech leads/managers.
Writes functional tests for complex or new features to ensure functionality.
Makes decisions as it pertains to coding associated with assigned test development code.
IT Core Competencies N/A
Required Competencies (All competencies are required upon entry)
Analytical Skills - The ability to collect information and identify fundamental patterns/trends in data. This includes the ability to gather, integrate, and interpret information from several sources.
Automation - Knowledge of how automation works. This includes gathering testing requirements, writing a test plan throughout various phases, trying to test plans according to guidelines, and completing these test plans within a set deadline.
Building Trusting Relationships - The ability to build trusting, collaborative relationships and rapport with different types of people and businesses. This includes delivering on commitments and maintaining confidential information, as well as being approachable, showing interest in the other person, and relating well to people regardless of personality or background.
Communication - The ability to convey information clearly and accurately, as well as choosing the most effective method of delivery (e.g., email, phone, face-to-face). This includes using a technically sound communication style both verbally and in writing.
Creating the New and Different - The ability to be creative. This includes the ability to produce breakthrough ideas, being a visionary, managing innovation, seeing multiple futures, having broad interests and knowledge, and gaining support in order to translate new ideas into solutions. This also includes the ability to plan and implement unconventional ideas and speculate about alternative futures without all of the data.
Decision-Making - The ability to make quick, accurate decisions. This includes the ability to weigh alternatives and take into account the impact of the decisions on people, equipment, or other resources.
Demonstrating Personal Flexibility - The ability to demonstrate resourcefulness and resilience in the face of change, obstacles, and adversity. This includes adapting to competing demands and shifting priorities. This also includes improving adaptability, pursuing new skills and knowledge, and regularly seeking feedback from others.
Getting Organized - The ability to be organized, resourceful, and planful. This includes the ability to leverage multiple resources to get things done and Client out tasks in sufficient detail. This also includes the ability to get things done with fewer resources and in less time, work on multiple tasks at once without losing track, and foresee and plan around obstacles.
Scripting - Knowledge of scripting languages (e.g., Perl, Python). This includes basic concepts, major features and capabilities, and system management tools related to scripting. This also includes the ability to identify resources for addressing or answering scripting-related issues or questions.
Software Development Life Cycle - Knowledge of the overall process for developing new software. This includes knowledge of the roles and responsibilities of software engineering and other functions, major phases, checkpoints and deliverables. This also includes the ability to identify common issues and considerations for bringing a new product to the marketplace.
Software Test Engineering - The ability to identify major phases and activities of a software test cycle and to describe types of errors that are addressed by testing components and products. This includes the ability to differentiate validity, verification, performance, reliability, usability, and stress testing and to cite examples of common tests for each of the major phases of software development.
Taking Initiative - The ability to attack work activities with drive and energy, understanding the impact of work on key metrics, and making decisions that are in the company's best interest. This includes not being afraid to initiate action before all the facts are known, and driving value-added work tasks to completion.
Technical Documentation - Ability to appropriately document software and/or hardware specifications to promote knowledge transfer to other engineers.
Technical Troubleshooting - Knowledge of systematic approaches to solving common technical problems (e.g., hardware, software, application, operational). This includes the ability to identify problems and report and escalate problems according to established procedures. This also includes the ability to identify available resources for troubleshooting.
Time Management - The ability to quickly prioritize mission-critical from less important or trivial work activities. This includes sensing what the next most useful thing is to work on, and focusing on the critical few tasks that add value while putting aside or delaying the rest.
Additional Competencies N/A
Minimum Qualifications
Bachelor's degree in Engineering, Information Systems, Computer Science, or related field.
2+ years Software Test Engineering or related work experience.
2+ years experience with Programming Language such as C, C++, Java, Python, etc.
1+ years experience with Software Test or System Test, developing and automating test plans, and tools (e.g., Source Code Control Systems, Continuous Integration Tools, and Bug Tracking Tools).
Preferred Qualifications
4+ years Software Test Engineering or related work experience.
Master's degree in Engineering, Information Systems, Computer Science, or related field.
2+ years of experience with Qualcomm-Related technologies.
2+ years experience with Advanced Development Skills (e.g., Database Management Software, API's, Web Development Tools) and Test Frameworks.
Physical Requirements
Frequently transports between offices, buildings, and campuses up to mile.
Frequently transports and installs equipment up to 5 lbs.
Performs required tasks at various heights (e.g., standing or sitting).
Monitors and utilizes computers and test equipment for more than 6 hours a day.
Continuous communication which includes the comprehension of information with colleagues, customers, and vendors both in person and remotely.
Comments for Suppliers: Will need to be able to work onsite in the lab atleast 3 times a week •
Last updated on Mar 10, 2021