Warranty Recovery Rep Coordinator $21hr

• ​​​​​​Provide customer service to warranty and product registration
• Supports dealer contacts by phone and e-mail.
• Inputs product registrations in Warranty Your Way.
• Review product registration files for BOT PR programs.
• Update SAP serial number records related to registrations.
• Update and reconcile product registration related spreadsheets.
• Support the Warranty admin team with side projects or daily tasks including assisting with labels, tracking shipments, and credit related tasks.
• Special projects as assigned. 

• Requires a high school diploma.
• Requires at least 2 years’ customer service or warranty experience.
• Excellent written and verbal communication skills.
• Proficient in Microsoft Excel/Word/Outlook.
• Proficient in MS Excel, able to create tables and use VLOOKUP is required.
• Efficient time management, accuracy, and speed with data entry.
• Able to handle multiple tasks, stay organized, and focused on details.
• Provide great customer service focusing on building relationships.
• Ability to navigate SAP and other relevant applications.
• Able to work independently and in a team environment.

Last updated on Nov 15, 2023