The salary range for this position is $83,500 - 92,500 in addition to a full range of medical, financial, and/or other benefits, dependent on the position offered. Base pay offered may vary depending on location, job-related knowledge, skills, and experience. 

Wayfair's In-Office Policy:

All Boston-based interns, Co-ops, and corporate employees will be in office in a hybrid capacity. Employees will work in the office on designated days, Monday, Tuesday, Wednesday, and Thursday, and work remotely the other 1 day of the week.

Wayfair’s Business-to-Business (B2B) & Global Sales organization is seeking a Senior Associate to help drive our business and sales team strategy. This role is a part of Business Enablement / Revenue Operations and will directly support teams that drive large, complex customer projects. The Revenue Operations team’s mission is to accelerate sales/project team results through translating a deep understanding of workflow and KPIs into projects/actions that improve performance. We accomplish these goals through priorities such as weekly executive business reviews (WBRs), roadmap management, and short- to long-term projects that improve customer/seller/business outcomes. 

What You’ll Do:

• Deeply understand qualitative and quantitative trends in the business through sales team shadowing, KPI monitoring, and cross-functional engagement
• Host a weekly executive business review for the team(s) that you support, including managing follow-ups and action items
• Provide short-term operational support to improve team performance
• Example: action plan to address SLA underperformance
• Scope data requests for analytics teams to execute; interpret results and translate them into actionable steps or projects
• Create short-term action plans to address underperformance and/or accelerate positive trends with clear steps, milestones and deliverables
• Partner with cross-functional teams as needed to support project execution
• Communicate updates and outcomes regularly to sales and partner teams
• Scope and execute medium/long-term projects and initiatives
• Example: process/workflow standardization and optimization
• Assist in scoping and planning for initiatives that step from OKR/business priorities, including project plan development and cross-functional alignment
• Drive project and/or workstream execution, including hitting milestones, preparing and delivering stakeholder updates, incorporating feedback, and coordinating launches

What You’ll Need

• 3+ years of experience in sales/business enablement, sales strategy & operations, or similar roles
• Curiosity and eagerness to have an impact on the business, especially as it relates to sales operations, process improvement and automation
• Experience owning work plans or projects, including translating objectives into logical steps, defining and executing project plan (self and partners), managing stakeholders
• Ability to interpret data analysis/reporting and translate into insights and recommendations
• Excellent communication skills and a collaborative mindset; ability to collaborate with diverse cross-functional stakeholders
• Ability to thrive in an fast-paced, evolving organization while juggling several priorities
• Experience with Salesforce, Jira, or similar tools
  
  

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Last updated on Aug 13, 2024