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Senior Manager, Product Management, Developer Experience

Harness · 30+ days ago
$119k+
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Full-time
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Harness is a high-growth company that is disrupting the software delivery market. Our mission is to enable the 30 million software developers in the world to deliver code to their users reliably, efficiently, securely and quickly, increasing customers’ pace of innovation while improving the developer experience. We offer solutions for every step of the software delivery lifecycle to build, test, secure, deploy and manage reliability, feature flags and cloud costs. The Harness Software Delivery Platform includes modules for CI, CD, Cloud Cost Management, Feature Flags, Service Reliability Management, Security Testing Orchestration, Chaos Engineering, and continues to expand at an incredibly fast pace.  

 Harness is led by technologist and entrepreneur Jyoti Bansal, who founded AppDynamics and sold it to Cisco for $3.7B. We’re backed with $425M in venture financing from top-tier VC and strategic firms, including J.P. Morgan, Capital One Ventures, Citi Ventures, ServiceNow, Splunk Ventures, Norwest Venture Partners, Adage Capital Partners, Balyasny Asset Management, Gaingels, Harmonic Growth Partners, Menlo Ventures, IVP, Unusual Ventures, GV (formerly Google Ventures), Alkeon Capital, Battery Ventures, Sorenson Capital, Thomvest Ventures and Silicon Valley Bank.

Position Summary

Harness is looking for a Sr. Manager, Product Management to drive the definition, development and adoption of a new Harness product in the Developer Experience/Productivity domain. In this role, you will define, build and bring to market the product while ensuring its end-to-end success. This is a high impact, high visibility role that requires immense cross-functional execution spanning Engineering, Sales, Marketing, UX, Research, Customer Success and Support.

KEY RESPONSIBILITIES

  • Own the "whole" product experience
  • Engage with customers, develop insights into what is possible, and uncover unarticulated customer needs to drive customer success
  • Build product roadmap based on customers needs, market, and technology trends
  • Define product specs, user stories, mockups, and acceptance criteria in collaboration with other module PMs, engineering or independently
  • Interact and collaborate with Support, Customer Success, and field teams, to understand customer issues and drive business outcomes
  • Collaborate with Engineering, QA, SRE, and release teams to plan, drive and execute product releases cycles.
  • Collaborate with product marketing to support the creation of customer-driven messaging and content

ABOUT YOU

  • You are a hands-on product owner driven by data and research
  • You are a creative and passionate problem solver
  • You are able to think big while charting small steps towards the end goal
  • You are obsessed with customer research and design thinking
  • You can bring qualitative and quantitative insights together to drive sound decision making
  • You are obsessed with the little details and constantly optimizing for simplicity

REQUIREMENTS

  • 6+ years of experience in product management with SaaS / Cloud companies
  • 3+ years of experience in Developer Tools, DevOps or infrastructure software
  • Solid understanding of how developers code & test software and the environmental challenges they face in becoming productive
  • Comfortable with Kubernetes & containers
  • Excellent understanding of AWS, Google Cloud, Microsoft Azure
  • Strong analytical skills and data-driven product decision-making mindset
  • Strong communication skills, verbal and written

Work Location

  • This position will be required to work from our Mountain View, CA office 3 days a week.

What you will have at Harness

  • Competitive compensation
  • Comprehensive healthcare benefits
  • Flexible Spending Account (FSA)
  • Employee Assistance Program (EAP)
  • Paid Time Off and Parental Leave
  • Monthly, quarterly, and annual social and team-building events
  • TGIF-Off program
  • Recharge & Reset Program
  • Monthly internet & cell phone reimbursement
  • Commuter benefits

HARNESS IN THE NEWS

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, or national origin.

Last updated on Oct 6, 2023

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About the company

HarnessHarness is a platform that automates software delivery so that engineering teams can move fast and ship code effortlessly without compromising on quality, security, or compliance.

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