Director of Product - Intelligent Operations

About Invisible

Invisible is the operations innovation company transforming how companies are built and run.

We are a tech-enabled service providing solutions to the world’s most complex business problems. Driven by our proprietary process orchestration platform, we seamlessly integrate advanced AI and automation with a global network of thousands of experts. This powerful combination delivers new capabilities and eliminates barriers to execution for our clients, unlocking unprecedented efficiency, scale, and growth opportunities.

Invisible has experienced exponential growth, quadrupling in size year over year for the past three years. At the beginning of 2024, we surpassed an Annual Recurring Revenue (ARR) of $100 million and continue to grow at speed. Operating as a profitable business, we maintain near complete ownership, with a firm foundation built on creating long-term shareholder value. We are excited to offer substantial equity compensation as part of our commitment to our team, presenting life-changing opportunities for our partners.

About The Role

Invisible’s platform will drive a new way to run your business. Regardless of which domain your business operates within, its size and its geography, we will be able to automate operations  using our cutting edge AI and ML automation, helping you see revenue and margin wins. The leader in this role will help us shape this future working strategically with industry strategists to identify the most important use-cases for us to win and then executing flawlessly to land those use-cases with marquee logos. You will report directly to the Head of Product and will be able to build out a team of PMs and UX designers over time. 

What You’ll Do

• Market and Competitive Research: You will conduct comprehensive market and competitive research to identify potential verticals that align with Invisible's platform. This includes evaluating the Total Addressable Market (TAM) and analyzing unmet needs within these verticals, as well as performing competitive analysis to understand industry trends, key players, and potential opportunities.
• Discovery and Use-Case Identification: Engage in discovery processes to uncover client needs and pain points within identified verticals, identifying and prioritizing use-cases that align with client needs and have the potential for strong product-market fit.
• Value Proposition Development: Collaborate with Sales and Marketing teams to craft compelling value propositions for targeted verticals. Develop messaging and positioning that resonates with potential clients and highlights Invisible's unique offerings.
• Capability Analysis and Improvement: Analyze use-cases with strong product-market fit to identify opportunities for new capabilities or enhancements to existing ones. Work with cross-functional teams to design, develop, and launch solutions that address identified needs effectively.
• Driving Reusability and Expansion: Ensure that developed capabilities are reusable, facilitating expansion within verticals and across clients. Leverage core capabilities to explore and penetrate new opportunities within the existing client base or new verticals, driving growth and scalability.

What We Need

The ideal candidate will have 7-8 years of product management experience, demonstrating a track record of successful product launches and innovations. They will bring at least 2-3 years of experience in people management, with proven leadership skills in guiding and mentoring high-performance teams. The ideal candidate will be

• Industry Expertise: Experience working on B2B, SaaS products, with a preference for candidates with a background in operations, is essential. Familiarity with intelligent operations and related technologies will be highly valued.
• Communication: The candidate must possess exceptional communication skills, both written and verbal, with the ability to articulate complex ideas clearly and persuasively. They can flex from written memos to communicate plans and detail to large audiences where they need to pitch new ideas and get buy in.
• Analytics: Top-notch analytical skills are necessary to interpret data, derive insights, and make informed decisions. They are comfortable using data analytics tools to build reports themselves and are disciplined about checking in on the state of the business and product to make data-informed decisions.
• Collaboration: Strong collaboration skills are also critical, enabling effective work with cross-functional teams, clients, and stakeholders.
• Entrepreneurial spirit:  innovative, proactive, and driven to deliver high-impact solutions that align with Invisible's vision and goals.

What’s In It For You

We believe in recognizing exceptional work with exceptional benefits. That’s why we empower our Partners to work remotely around the world on a schedule that suits their lifestyle. Our Partner Pay Model is fully transparent and designed for co-ownership, recognizing that professionals have unique needs. We balance profitability and growth by reinvesting annual profits to fuel expansion and fairly compensate our partners. With over 65% ownership already in the hands of our partners, we are committed to achieving 100% partner ownership. Moreover, our leadership team is legally obligated to buy back partner shares according to a formal liquidity plan. This ensures a clear path for those who choose to sell their stake in the company.

Compensation: 

• Base: $230,000
• Base + Bonus Target: $315,000
• This role is eligible to participate in Invisible’s equity plan.

The amount listed above is the expected annual base salary for this role, subject to change.

Country Hiring Guidelines:
Invisible hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process. 

Privacy Policy:
All candidates and residents of California may visit our Recruitment Privacy Policy and Notice at Collection here. 

Accessibility Statement:
We are committed to providing reasonable accommodations for individuals with disabilities. If you need assistance or accommodation due to a disability, please contact our Talent Acquisition team during the recruitment process at accommodation@invisible.email. 

Equal Opportunity Statement:
We are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or veteran status, or any other basis protected by law.

You may view Invisible Pay Transparency Policy, and Equal Employment Opportunity is the Law notice, by clicking on the corresponding links.

Due to a high volume of candidates, Invisible may use automated decision-maker technologies to filter candidates based on response to our application questions and other provided information. Our use of automated decision-making enables us to be efficient by providing a manageable list of possible candidates that meet our mandatory hiring criteria. If you object to our use of automated decision-making please contact us.

•

Last updated on Aug 22, 2024