ABOUT RETOOL
Nearly every company in the world runs on custom software: Gartner estimates that up to 50% of all code is written for internal use. This is the operational software for refunding orders, underwriting loans, onboarding employees, analyzing transactions, and providing customer support. But most companies don’t have adequate resources to properly invest in these tools, leading to a lot of old and clunky internal software or, even worse, users still stuck in manual and spreadsheet flows.
At Retool, we’re on a mission to bring good software to everyone. We’re building a new type of development platform that combines the benefits of traditional software development with a drag-and-drop UI editor and AI, making it dramatically faster to build internal tools. We believe that the future of software development lies in abstracting away the tedious and repetitive tasks developers waste time on, while creating reusable components that act as a force multiplier for future developers and projects. The result is not just productivity, but good software by default. And that’s a mission worth striving for.
Today, our customers span from small startups building their first operational tools to Fortune 500 companies building mission-critical apps for thousands of users across their business. Interested in joining us? Let us know!
WHY WE'RE LOOKING FOR YOU:
Retool is at a pivotal moment with a tremendous opportunity ahead of us. Our platform tackles a wide range of problems across various industries and hundreds of use cases. To seize this moment, we need a leader who can build and scale a world-class Technical Account Management organization. Your leadership will be key to accelerating our growth this year and well into the future.
WHAT YOU'LL DO:
As a crucial member of our Technical Customer Experience leadership team, you’ll focus on driving success across all customer segments. You’ll lead a dynamic team of TAMs, coaching and developing them to build strong post-sales relationships and drive customer success. You’ll partner cross-functionally to expand our footprint within our existing customer base and work to refine our enterprise go-to-market strategy, especially in collaboration with our Product and Marketing teams. Your vision and drive will help us elevate our approach and achieve even greater results.
WHO YOU'LL WORK WITH:
In this role, you’ll be at the center of our efforts, working closely with Account Executives, Operations, and the broader Technical Customer Experience team, including Sales Engineering, Services, and Support. You’ll also collaborate extensively with Recruiting, Engineering, Product, and Marketing teams to align our strategies and drive growth. And, of course, you’ll lead and support the growing global Technical Account Management team.
We are a team deeply committed to serving our customers, and we thrive on collaboration and building something remarkable from the ground up. As we propel the company forward, we’re cultivating a culture of winning, fun, and ownership. We’re looking for someone who shares this vision and is eager to help us shape and drive this culture!
IN THIS ROLE, YOU WILL:
THE SKILLSET YOU'LL BRING:
For candidates based in the United States, we have three geographic pay zones. For this role, the pay range(s) for this role in each zone is listed below and represents base salary range for non-commissionable roles or on-target earnings (OTE) for commissionable roles.
This salary range may be inclusive of several career levels at Retool and will be narrowed during the interview process based on a number of factors such as (but not limited to), scope and responsibilities, the candidate’s experience and qualifications, and location.
Additional compensation in the form(s) of equity, and/or commission/bonuses are dependent on the position offered. Retool provides a comprehensive benefit plan, including medical, dental, vision, and 401(k). Pay and benefits are subject to change at any time, consistent with the terms of any applicable compensation or benefit plans.
Retool offers generous benefits to all employees and hybrid work location. For more information, please visit the benefits and perks section of our careers page!
Retool is currently set up to employ all roles in the US and specific roles in the UK. To find roles that can be employed in the UK, please refer to our careers page and review the indicated locations.
Last updated on Aug 27, 2024
Tulsa, Oklahoma
·30+ days ago
San Francisco, California
·30+ days ago
San Francisco, California
·30+ days ago
New York, New York
·30+ days ago
London, England
·30+ days ago