Process and Communication Manager

About TMGM

TMGM stands at the forefront of online trading and investment services, proudly serving as Chelsea FC's Official Regional Online Forex and Trading Partner in Asia Pacific. With a global presence and offices spanning three continents, TMGM has earned its reputation as a trusted CFD trading provider. We embody excellence through a commitment to regulatory compliance, technological innovation, and unparalleled customer service.

At TMGM, our vision goes beyond providing a trading platform; we aspire to empower our clients with the best trading conditions. We leverage industry-leading and cutting-edge innovative platforms to ensure that your trading experience is nothing short of exceptional. Our relentless commitment to research and development continually pushes the boundaries of liquidity and usability, giving you the tools you need to thrive in an ever-evolving financial landscape.

About the Role

We are seeking a highly motivated and organized individual to join our team as a Process and Communication Manager. In this role, you will drive process improvements and enhance internal communication within the organization. You will work closely with various stakeholders to identify areas for optimization, streamline operational processes, and ensure effective communication channels are in place.

Key Daily Duties

• Develops and documents clear processes for information transmission between departments.
• Creates guidelines and standards to improve communication practices.
• Facilitates interdepartmental communication and collaboration.
• Conducts audits to identify bottlenecks and areas for improvement in communication.
• Implements tools and technologies to enhance communication efficiency.
• Trains and supports employees on effective communication practices.
• Monitors and evaluates communication metrics to measure effectiveness.

Requirements

• Bachelor's degree in Business Administration, Communications, or a related field.
• Proven experience in process improvement, project management, or a related role.
• Strong understanding of process improvement methodologies, such as Lean Six Sigma.
• Excellent analytical and problem-solving skills.
• Effective communication and interpersonal skills, as well as the ability to collaborate with cross-functional teams, are essential for the role. Mandarin communication is also essential.
• Experience in managing and implementing communication plans and strategies.
• Ability to effectively prioritize and manage multiple tasks and projects.
• Proficient in using project management tools and software.
• Attention to detail and a high level of accuracy.
• Experience in the financial services industry is a plus.

Benefits

• Join a rapidly expanding international organization, allowing you to contribute to its growth and success.
• Collaborate with influential senior stakeholders.
• Hybrid work arrangement.
• Thrive in a dynamic and high-energy work environment.

Last updated on Jul 11, 2024