Investor Capital Services - Client Service Treasury Professional

POSITION SUMMARY

The Global Treasury team is recently formed within the Global Operations group at KKR. The Global Treasury team, supports all treasury and cash management operations. This includes capital calls and distributions, deal funding and closing, bank account management, FX settlements, liquidity management, credit, and more. As the team shifts their focus to continuous improvement, they are seeking a high performing individual who excels when operating in a fast-paced, deadline oriented environment.  

This role is intended to work in close coordination with the KKR Client Services team and the Global Treasury team to establish a joint treasury / client servicing operating model across all asset classes including credit, private equity, and co-investments.  The Specialist will serve the primary point of contact for all treasury-related client inquiries with the goal to investigate, troubleshoot, and resolve all treasury-related matters in timely manner and in accordance with the standards of the Client Services team. The role will work hand in hand with members based in New York while expanding the global footprint of the Investor Capital Services team.

IDEAL EXPERIENCE

A successful candidate will have 5+ years in a Treasury and/or cash management role, knowledge of Private Equity and the investment management industry is important. An ideal candidate will have strong EQ and interest in improving processes through technology. Treasury management system, data warehouse, and data analysis experience is also valuable.

RESPONSIBILITIES 

- Coordinate with KKR’s Global Client Services Team on client communications and follow-ups, maintaining high levels of service and high standards of written communications from the Treasury standpoint
- Track incoming capital calls and management fee calls from investors
- Process distribution payments to investors
- Maintain investor wire details as sourced originally from subscription documents and then over time should such details undergo changes
- Lead the formal wire update change process, following a strict procedure as developed by KKR’s Compliance team and maintain impeccable logs of activity
- Support treasury management system implementation
- Assist with cash management

May also include:

- Establish a systematic workflow process outside of email internally across stakeholders via technology and group coordination
- Work with internal groups and service providers to enable automated reconciliations and monitoring for exception based cash rec items
- Establish standard / best practice to review and approve all wire instructions via onboarding workflow systems and load to accounting book of record once approve
- Establish operating model and escalation protocol with third party fund administrators.
- Serve as main point of contact for client inquiries including but not limited to missing distributions, missing capital calls, incorrect wire instructions, and duplicate payments
- Maintain wire instructions included in incumbency certificates
- Develop secure workflows for wire instructions internally and externally
- Facilitate outreach for missing or outdated wire instructions
- Coordinate with bank for wire reference numbers upon request
- Assist with LP onboarding
- Assist with Audits and SOX compliance
- Prepare periodic and ad-hoc reporting
- Broad support of the Treasury team
- Assist with standardization of processes

CRITICAL COMPETENCIES FOR SUCCESS

- Bachelor degree with a strong academic record from an accredited college or university; advanced degree a plus
- Over three years of relevant experience, preferably working in treasury management, financial services, consulting, financial administration or law
- Prior relevant client service experience, ideally at an alternative asset management firm, and a commitment to providing best-in-class service
- Understanding of alternative investments and both equity and credit product offerings
- Highly organized, efficient and able to meet deadlines in a high-pressure environment
- Attention to detail, and ability to juggle multiple responsibilities
- Process and technology oriented
- Demonstrated Treasury Management System experience
- Proficiency in Microsoft Excel
- Self-starter with strong verbal and written communication skills
- Accountable, with a strong sense of professionalism and integrity
- Strong interpersonal skills with the ability to partner effectively in a team and build trust and confidence of a broad base of colleagues.
- Highly organized with exceptional attention to detail and excellent follow-through
- Grace under pressure, a strong work ethic, 24/7 service mentality and a positive attitude.
- Ability to identify, escalate, and resolve problems/issues

 

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Last updated on Aug 22, 2024