Senior Lead, Security

About us

WeWork is a global platform for creators, providing hundreds of thousands of members around the world with space, community and services that enable them to do what they love and create their life’s work. 

WeWork India, is run by the Indian real estate conglomerate, Embassy Group and commenced operations in 2017. Currently, it has over 62,000 members and 43 locations and six cities in India - Bengaluru, Mumbai, Gurugram, Noida, Hyderabad, and Pune. Its portfolio comprises small and medium enterprises, start-ups, large businesses, freelancers, etc. Our mission is empowering tomorrow’s world of work. 

Flexibility is paramount in today’s workforce and the WeWork India team is laser-focused on fuelling growth opportunities and fortifying its position as the leading flexible workspace brand with customisable and innovative solutions for all businesses. In October, WeWork India made its first investment in Bengaluru-based conferencing and collaboration platform, Zoapi. Founded in 2019, Zoapi is a unified conferencing and collaboration solution provider for enterprise companies, coworking spaces, and education centres.

WeWork India’s latest brand campaign ‘Great Inspires Great’, showcases the breadth of products at WeWork India which makes it the ideal end-to-end workspace solutions provider in a hybrid and flexible world. WeWork’s products include digital offerings like On-demand, All Access, Managed Office by WeWork, and its space as a service portfolio consisting of private offices, custom build offices, and conference rooms, among others.

WeWork India is the country’s leading flexible workspace provider that offers a personalised experience to different types of professionals with varied needs through its innovative and customised offerings. WeWork India is home to a community of diverse set of people – from innovators to visionaries to dreamers and go-getters, making it a space where people meet and inspire each other to achieve greater heights of success. You can learn more about our team and organisation here. Read more about our culture code to understand how we do things.

About the Role

The Senior Security Lead is part of our Security Team and is responsible for assisting the team by providing support for the provision of holistic security and risk management services at WeWork locations.The Security Senior Lead helps support in day to day security operations and systems.

Roles and Responsibilities

• Ensure physical security and daily operational efficiency for all WeWork Sites
• Supervising security staff, assigning/monitoring work assignments 
• Providing training in daily security procedures, customer service skills, basic life safety and first aid, etc.
• Maintaining and updating security policies, checklists and procedure manuals.
• Ensure compliance with Service Level Agreements (SLA) for security manpower
• Process invoices and ensure budget control in Physical Security
• Monitor the local security situation to timely identify and report potential security risks for the sites and the personnel to the Territory Security Manager.
• Managing all manpower records for contract staff (training, compliance documents etc.)
• Manage all security vendors against WeWork-issued Key Performance Indicators and expectations
• Maintain liaison with local law enforcement personnel and support WeWork as per requirements
• Work with the technical security team to support in project execution and building-level system troubleshooting
• Ability to manage/respond and report on Incident management 
• Conduct emergency and crisis training at a building level
• Record management and Reporting on security systems
• Support and coordinate security protocols for events

Experience and Desired Qualifications

• Minimum 10  years of experience in core physical security operations of which a minimum of 5  years in a corporate environment
• Process-oriented, High level of attention to detail and strong professional communication skills
• Fluency in the local language will be an added advantage. Should have experience working in Karnataka 
• Basic knowledge of electronic surveillance  systems - CCTV, Access Control will be an added advantage
• Basic proficiency in MS Office & Google applications is mandatory. 
• Knowledge of SAP or other procurement and invoice management tools will be an added advantage
• Ability to multitask across multiple platforms, departments, time zones and cultures when necessary

Equal Opportunity Employer

WeWork India is an Equal Opportunity and Affirmative Action Employer. We celebrate diversity and are committed to creating an inclusive environment for our employees and members. Employment decisions are made without regard to race, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, veteran status or other characteristics protected by law.

We expect all employees to embody our values and all aspects of employment including the decisions to hire and promote, are based on merit, competence, performance and business needs.

Our total rewards philosophy is aimed at providing compensation that is competitive, performance linked and helps us attract and retain the talent we need to drive our business forward and serve our members. As part of WeWork India, our commitment to you is that  you’ll be surrounded by career opportunities in a culture that fosters collaboration, flexibility and inclusion.

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Last updated on Oct 9, 2024