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Receptionist (f/m/d)

meininger-hotels · 30+ days ago
Milan, IT
Negotiable
Full-time
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Receptionist (f/m/d)

MEININGER Milano Garibaldi

Full-time

Are you a people person who wants to create and share memorable experiences with our guests? Apply to MEININGER Hotel Milano Garibaldi for a Receptionist (f/m/d).

MEININGER Hotels. Redefining hybrid hospitality. Where the comforts of a hotel meet the special facilities of a hostel.

We run more than 35 hotels in Europe's best cities - and counting!

YOUR TASKS

  • You act as a great host and create a memorable stay for our guests
  • You are in charge of welcome and good-bye process from A to Z, managing check-ins and check-outs to create best experience for our guests and optimize hotel occupancy
  • You respond to our guests' personal and phone enquiries and provide advice regarding local attractions, activities and additional services
  • You take care of operational and administrative tasks: invoicing, hour registration, online reputation management, quality checks etc.
  • You work in a team and are ready to take on occasional tasks in the F&B area (breakfast, dinner, bar)
  • You enjoy diverse working environment and are flexible to work weekdays, weekends, day-, when needed evening- and night shift

YOUR PROFILE

  • You possess initial experience and are passionate about hospitality
  • You possess an outgoing personality and enjoy working in a bustling dynamic environment, performing a variety of tasks
  • You are a people person, you like helping others and creating unforgettable experience for our guests
  • You are a team player, ready to help your colleagues and tackle challenges together
  • You have good knowledge of a front office system (e.g. ASSD, Fidelio, SIHOT)
  • You are fluent in Italian and English (min. B2), any other language is an advantage

WHAT MEININGER OFFERS

  • Fair compensation package
  • 2 days off for humanitarian activities
  • Extra vacation days for every year with MEININGER
  • Staff nights at MEININGER Hotels
  • Friends & family discounts
  • Language courses
  • Employee events and team activities: M-Days, Christmas party, teambuilding events
  • Growth and development opportunities as part of an internationally expanding organization
  • Open Up: Access 1:1 sessions with certified psychologists for MEININGER employees and their families
  • Mondly: Online language courses

APPLICATION

Let us know why you are the right candidate for the position. Please send us your CV, references and motivation letter indicating your salary expectations and your availability. We are looking forward to receiving your application!

STEP IN & EXPLORE the hotel: MEININGER Milano Garibaldi

Contact: Tamara Regini (Hotel Manager)

[EN]

Last updated on Jan 28, 2025

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