Browse
Employers / Recruiters

Desktop Support Analyst

grimshawarchitects · 24 days ago
Grimshaw Architects
Negotiable
Full-time
Continue
By pressing the button above, you agree to our Terms and Privacy Policy, and agree to receive email job alerts. You can unsubscribe anytime.

Grimshaw Architects has an exciting opportunity for a technically skilled and self-driven “Desktop Support Analyst” to join its London studio in Clerkenwell.

We are seeking an energetic & capable Desktop Support Analyst with a can do attitude, to be part of our solutions-based team playing an integral part in supporting our staff, end-compute & the platforms they use, delivering best of class support in a changing & agile AEC world.

The Desktop Support Analyst will be mindful of the support arena serving our practice & delivering against our SLA’s.

In this role, you will be passing knowledge to IT support team members, aiding in the supply of information for support readiness before the go-live of any new IT initiatives in a constantly progressive solutions-based landscape.

Principal responsibilities:

  • Good team player engaged in responding to and resolving staff IT issues within agreed timeframes, escalating faults where appropriate.
  • Deployment of applications, plug ins and scripts.
  • Day to day management of users, onboarding and offboarding staff, setting up staff IT equipment, remote access needs, O365, Zoom & Teams
  • Control of computer assets, maintaining accurate records of windows, mac, mobile devices and peripherals.
  • Support of AV integrated meeting spaces & rooms
  • Resolve printer issues, including toner replacements, basic fault finding and resolution.
  • Manage and maintain a healthy fleet of IT equipment.
  • Triage more complex support issues to other technical departments & senior staff including any security incidents that may arise.

Skills & Competencies

  • Personable with good communication skills
  • Good written English
  • Microsoft Windows 10 experience
  • Microsoft Outlook experience
  • Security aware - Anti-Virus, Anti-Malware & Email
  • Audio Visual on hand support - desirable
  • O365 Administration and App basics - an advantage
  • Service SLA orientated.
  • AEC industry exposure – desirable

The role attracts a salary of £30,000 - £35,000 as well as a competitive benefits package

Grimshaw is an equal opportunities employer. We welcome people from all backgrounds and recognise that in order to be successful, we need to create an inclusive environment where everyone can realise their potential and succeed.

Any offer of employment with Grimshaw will be conditional upon you having the right to work in the UK.

Last updated on Mar 22, 2024

See more

About the company

More jobs at grimshawarchitects

Analyzing

Carlton, Victoria

 · 

30+ days ago

New York, New York

 · 

30+ days ago

More jobs like this

Analyzing
Ingeniero/a de Soporte Junior N3 / Híbrido en Santander€25 - €30
T
Tadatic ·  Consultoría tecnológica y servicios TI

Santander, Cantabria

 · 

30+ days ago

Werkstudent IT-Support 1st & 2nd Level (m/w/d)€14 - €17 / hour
univativ GmbH ·  IT- und Projektdienstleistungen

Mannheim, Baden-Württemberg

 · 

30+ days ago

Técnico Helpdesk - Soporte IT€22,000 - €26,000
Tecnoderecho S.L ·  Soluciones tecnológicas para derecho

Getafe, Community of Madrid

 · 

30+ days ago

(Quer)Einstieg als Netzwerk Service-Techniker (w/m/d)
Software Engineering GmbH ·  Software-Lösungen für digitale Transformation

Aalen, Baden-Württemberg

 · 

30+ days ago

User Helpdesk Marktplatz zur Geldanlage
Workstation Customer Care ·  Kundenbetreuung und Support

Berlin, Berlin

 · 

30+ days ago

First Level IT Support (m/w/d)
wu personal GmbH ·  Personaldienstleistungen

Bremen, Bremen

 · 

30+ days ago

IT-Support Engineer/On-Site Munich€37,000 - €42,000
youdidIT @ European Patent Office ·  IT-Dienstleistungen für Europäisches Patentamt

Munich, Bavaria

 · 

30+ days ago

(Junior) IT Helpdesk Support (m/w/d)
Talentic GmbH ·  Personalberatung und Talentlösungen

Munich, Bavaria

 · 

30+ days ago

Frankfurt, Hessen

 · 

30+ days ago

IT Support - Level 3
people-s-place GmbH ·  Personalmarketing und Employer Branding

Münster, North Rhine-Westphalia

 · 

30+ days ago

Developed by Blake and Linh in the US and Vietnam.
We're interested in hearing what you like and don't like! Live chat with our founder or join our Discord
Changelog
🚀 LaunchpadNov 27
Create a site and sell services based on your resume.
🔥 Job search dashboardNov 13
Revamped job search UI with a sortable grid, live filtering, bookmarks, and application tracking.
🫡 Cover letter instructionsSep 27
New Studio settings give you control over AI output.
✨ Cover Letter StudioAug 9
Automatically generate cover letters for any job.
🎯 Suggested filtersAug 6
Copilot suggests additional filters above the results.
⚡️ Quick applicationsAug 2
Apply to jobs using info from your resume. Initial coverage of ~200k jobs in Spain, Germany, Austria, Switzerland, France, and the Netherlands.
🧠 Job AnalysisJul 12
Have Copilot read job descriptions and extract out key info you want to know. Click "Analyze All" to try it out. Click on the Copilot's gear icon to customize the prompt.
© 2024 RemoteAmbitionAffiliate · Privacy · Terms · Sitemap · Status