Mission Healthcare, located in seven states, is the largest home health and hospice company in the western United States. We have a critical mission—to take care of our people. We provide a comprehensive array of services that meet the needs of patients and families across the healthcare continuum. We believe our people, partners, patients and their families deserve care delivered with Compassion, Accountability, Respect, Excellence and Service (CARES), Mission Healthcare’s core values. By joining our team, you will have the opportunity to impact patient’s lives daily and grow your career in a culture of collaboration, compassion, and commitment. We are excited to continue to grow our mission family!
Compensation: Starting at $145,000 per year, open to negotiation.
Additional Compensation: Annual bonus based off branch performance.
Job Description Summary:
The Branch Director effectively manages the agency’s clinical operations, services, personnel performance, and office management on an ongoing basis.
Essential Job Functions/Responsibilities:
- Supervise day-to-day office and clinical operations.
- Generate monthly on-call schedules and review on-call logs.
- Review and follow up on complaint forms and QI reports.
- Oversee RN and PT Case Managers.
- Conduct monthly Aide in-services, staff meetings, and Case Manager meetings.
- Ensure agency and staff preparedness for on-site surveys and external audits.
- Function as a staff nurse when necessary.
- Participate in community awareness and education programs.
- Handle administrative on-call duties.
- Review and approve accounts payable and ensure timely submission.
- Ensure timely end-of-episode billing and address internal audit findings.
- Participate in the Agency Disaster Plan and act as the Agency Disaster Coordinator if needed.
- Perform additional duties as assigned.
Clinical Duties:
- Ensure individualized client plans of care and appropriate documentation.
- Complete review of evaluation packets, OASIS, and 485s.
- Follow up on referrals, non-admissions, and client issues.
- Approve weekly schedules and ensure productivity standards.
- Perform patient visits and participate in on-call rotation if needed.
- Conduct CQI functions and develop corrective plans.
- Participate in committee activities and review monthly reports.
Quality Control:
- Review Infection Control and Occurrence Reports.
- Implement corrective plans as necessary.
- Participate in QI data collection and route to appropriate parties.
- Prepare and submit ADR and Denial reviews.
Employee Management:
- Participate in recruiting, selection, and onboarding of employees.
- Assess and review employee performance.
- Train, develop, and supervise branch employees.
- Ensure adherence to company policies and code of conduct.
- Monitor employee retention and career development.
- Address unsatisfactory performance and policy violations.
- Ensure compliance with scheduling, hiring, payroll, and business planning processes.
- Work closely with HR to support compliance requirements.
- Perform additional duties as assigned.
Key Contributions to Mission Success:
- Work with the Coding Department to ensure correct OASIS scoring and service utilization.
- Maximize efforts on each visit to ensure quality.
- Promote company mission and culture.
- Monitor productivity and profitability using the Snapshot tool.
Position Qualifications:
- Graduate of an accredited school of nursing (Preferred)
- Minimum of 3+ years of home health care experience.
- Minimum of 5+ years of nursing experience within the last 36 months.
- Minimum of 5+ years of successful employee and operations management experience.
- Medicare home health experience preferred.
- Current licensure in the state of California & BLS CPR certification.
- Understanding of Federal, State, and local laws/regulatory guidelines.
- Valid driver's license with no restrictions and auto insurance meeting state minimums.
- Excellent communication, problem-solving, and basic math skills.
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At Mission Healthcare, we believe in fostering an inclusive workplace where diversity is valued and every employee feels respected, accepted, and empowered. We are committed to building a diverse team and creating an environment that promotes equity and belonging.
Equal Opportunity:
We are proud to be an equal-opportunity employer. We do not discriminate based on race, color, religion, national origin, sex, sexual orientation, gender identity, age, disability, veteran status, or any other legally protected characteristics. All employment decisions are based on qualifications, merit, and business need.
Accessibility Commitment:
We strive to make our hiring process accessible to all. If you require accommodations at any stage of the employment process due to a disability, please do not hesitate to let us know how we can best meet your needs.
Inclusion Efforts:
We continually work to enhance our practices by actively combating discrimination and advancing fairness and inclusivity. We encourage applicants from historically underrepresented groups to apply and join us in our mission to diversify our team and foster an environment where diverse perspectives are embraced, and every employee is given the opportunity to thrive.
Your Voice Matters:
Mission Healthcare values your voice. We believe in maintaining a dialogue about diversity and inclusion within our teams and welcome your perspectives and innovative ideas. Together, we aim to build a workplace that reflects the communities we serve and a culture where everyone belongs.