Medical Assistant - South Austin
4 months ago
Austin, United States

Texas Health Action (THA) is a community-informed non-profit organization dedicated to providing access to culturally affirming, quality health services in a safe and supportive environment, with an expertise in serving LGBTQIA+ people and those impacted by HIV. THA's programs include Kind Clinic, Waterloo Counseling Center, and TeleKind (telemedicine services). Read more about THA here:

Texas Health Action is seeking a Medical Assistant at our South Austin Kind Clinic to aid with the delivery of patient care during the respective clinic hours of operation. This role will report to the Clinic Administrator.

What you would do:

  • Effectively room and prepare patients for clinic visit
  • Obtain and record patient medical histories, including allergies, family, social and surgical history and other information for medical records
  • Acquire vital signs
  • Assist with phlebotomy and lab specimen processing as needed during clinic hours of operation
  • Dispense medication and provide STI treatments to include injections in accordance with clinician directive and existing Standing Delegation Orders (SDOs)
  • Act as a liaison between the laboratory, clinician, and patients
  • Evaluate provider requests for accuracy and completeness, orders, verify labeling/identification, and follow appropriate protocol in handling specimens
  • Thoroughly clean/stock exam rooms
  • Assist clinic staff and Clinic Administrator in monitoring inventory levels and verifies receipt of supplies in accordance with established policies and procedure
  • Utilize and promotes infection control measures and universal precautions to maintain high quality of health and safety during clinic operation
  • Complete annual clinical competencies
  • Maintain a system of confidentiality according to clinic’s policies and procedures and per HIPAA guidelines
  • Foster teamwork within the clinic
  • Participate in staff, planning, in-service, and other meetings as needed.
  • Perform other duties as assigned

How you would describe your skills:

  • You have a passion and connection to the communities we serve
  • You “love” what you do, you seek to serve mission
  • Listening is one of your key strengths
  • You love team building
  • You feel comfortable with technology and learning new software
  • You are the model of the organization’s values and people can readily point to you as an example of how to ‘be’
  • You balance People and Process
  • You have an attention to detail but can see the big picture
  • You value great benefits and a mission driven work culture


Your previous work life and education must include:

  • High school diploma or GED
  • Completion of an accredited Medical Assistant program, formal medical services training in the United States Armed Forces, or additional formal medical training/experience
  • Phlebotomy Certification
  • BLS Certification within 90 days of hire (if not current at time of hire)

Your previous work life and education ideally include:

  • Bilingual English/Spanish
  • Experience in HIV testing, HIV services, STI testing, and treatment clinic
  • 2+ years of experience in working with diverse populations, including LGBTQ+ or other marginalized populations
  • Working knowledge of infection control and universal precautions
  • Familiarity with testing performed in a CLIA-waived laboratory

Applicant Information

  • If selected for this position, proof of COVID-19 vaccination will be requested prior to offer of employment.
  • Submitting official transcripts, diplomas, certifications and licenses may be required prior to final offer. Unofficial transcripts and copies of other relevant documents may be attached to the application for consideration in advance.
  • Information regarding employment history as it relates to the qualifications of the position may be needed for employment verification.
  • The applicant selected for employment is subject to a pre-employment background check. A history of conviction may not automatically disqualify an applicant. Applicants with a history of conviction may be considered on a case-by-case basis, after individualized assessment of factors including the nature of the conviction, the job duties and responsibilities, the length of time since the conviction, and evidence of mitigation or rehabilitation. If required for the position, a physical, motor vehicle record evaluation, and additional background checks may be conducted.


  • Health Care Plan (Medical, Dental & Vision)
  • Retirement Plan (403b)
  • Life Insurance (Basic, Voluntary & AD&D)
  • Paid Time Off (Vacation, Sick & Holidays)
  • Short Term & Long Term Disability
  • Training & Development
  • Family Leave (Maternity, Paternity)
See more...
About the company
Texas Health Action (THA) is a community-informed non-profit organization dedicated to providing access to culturally affirming, quality health services in a safe and supportive environment, with an expertise in serving LGBTQIA+ people and those impacted by HIV.
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